Omix

Since the day I bought it, I’ve been using a phone that constantly malfunctions. I will never buy Omix again—this has been a huge regret. The phone doesn't work properly, and customer service fails to do its job; they are indifferent and disrespectful. KVK says, “If it’s Omix, we can’t do anything.”...

Omix, the so-called manufacturer, promised a 2-year update guarantee; however, although that period expired a few months ago, only security patches have been released and no other updates were provided. According to this guarantee, the device was supposed to receive two major Android updates—Android...

I own an Omix X6000NFC device and recently called the Omix support number to report an issue. After waiting on hold for a frustrating 51 minutes, my call was abruptly disconnected without any assistance. This level of service is completely unprofessional and unacceptable for any company. As a custo...

I was recently gifted an Omix MixPods Pro. About 3-4 weeks ago, it stopped working. The box only includes a guideline and some sort of warranty as part of the documentation. I sent an email to the address provided in the document, but I have not received any response yet. I also tried reaching out t...

I've never come across a phone as unreliable as my Omix. Not long after I bought it, the camera quality went downhill, and other features began acting up. The phone keeps getting super hot and now it just turns on and off on its own. I sent it to the service centre since it's under warranty, hoping ...

I bought the Omix X600 six months ago, and it has already needed repairs twice. I'm fed up with this ongoing inconvenience. The phone randomly powers down and takes around 10 minutes to respond, almost as if the power button is unresponsive. Upon returning from the first repair, it functioned briefl...

Hello, on October 7th, I sent my nephew's phone to Omix for service. After approximately 40 business days, they returned it to me. When 20 business days had passed, I contacted customer service and was told there was nothing they could do, and I simply had to wait. I asked why we were waiting, as it...

Do not buy the Omi× 600. In the first months after buying this phone, it started turning off by itself, and the screen would go blank. Colorful lines appeared, clearly indicating it was a faulty model. However, due to my busy work schedule and not having another phone, I couldn’t send it in for serv...

I bought the Omix based on the seller's comments that the phone brand was new and of high quality. However, after a year, the phone began having freezing issues. At first, I didn't notice much of a problem, but over time, it started turning off and on by itself. Initially, this happened occasionally...

I have a serious complaint about the Omix brand and the KVK authorized service. I sent my Omix X0 device, which was still new, to the authorized service center because it had several issues: it wouldn’t turn on, the screen went blank, and it was freezing. I reported these problems to the service off...

OMİX x600 phone keeps shutting down randomly like it had a mind of its own. Frustrated, I sent it in for warranty repairs, thinking it might be a battery problem,it was in pristine condition, not a single scratch or crack anywhere. Yet, the service center had the audacity to claim there was damage t...

I bought an Omix x400 phone from a Turkcell store, and got to say, it's been nothing but a headache. About 2-3 months after getting it, the phone mysteriously bent all on its own – no drops, no bumps, just went wonky. Turns out, the battery swelled up, causing this weird shape. With a solid two mont...

This is exactly the problem that I haven't experienced since the day I bought the Omix x600 phone. It's such a thing that when I write here, they call me. The company called KVK is already terrible. Well done to those who can call and reach Antalya KVK. Now, this is the real issue. I gave the steep ...

Hello Xolvie by Sikayetvar, we have a problem with the Sefaköy Armoni Park branch's tech department. We've been consistent customers, always purchasing our televisions and phones from there. However, this time, we bought an Omix x700 with 128 Gigabytes, 8-core, and 8 GB RAM phone. After using it for...

Ever since the latest Omix X600 system update in September, my phone has been shutting down out of nowhere. It suddenly hangs up calls and stays off until it's plugged in, and this problem isn't just happening to me; other family members who use Omix are experiencing the same issue. The update you m...

My device was returned to KVK Service on September 7, 2023, and its legal warranty period had expired. However, neither the manufacturer nor the authorized service has taken any action, leaving us in a bind. We have been unable to reach a satisfactory solution, so I am seeking assistance from this p...

My Wi-Fi has been automatically turning off and switching to mobile data since my Omix 400 received the Android 12 update, disrupting my internet connection. I contacted customer service for assistance, and their response was to courier the device to the technical service. This problem only arose af...

In May, I made an online purchase from Teknosa, and the product was delivered by courier from the Optimum AVM Eryaman store in Ankara. When I received the item, I noticed it was crooked. I thought it was the design at first, but later realized it wasn't. To make matters worse, the device overheats f...

I recently purchased a smartphone from a Vodafone store, hoping for a smooth and enjoyable experience. However, my excitement quickly turned into disappointment as I encountered a series of issues with the device. From screen darkening to freezing, overheating, and constant lagging, the phone's perf...

The Omix 400 phone is by far the worst phone I've ever seen. It's very complicated, doesn't have any useful apps or storage options, and doesn't have a USB port, so you can't use it to carry anything. The camera is a joke; it blurs and goes out of focus all the time. On this phone, I can't find anyt...

Just 5 minutes ago, I received a call from the cell phone company called Omix, and I must say, they seem to be constantly lying. I have experienced various issues and mistreatment from them, but when they greeted me on the call, there was neither an apology nor an explanation for their actions. I am...