Omix MixPods Pro Stopped Working and Customer Support Is Unresponsive

Enes
December 28, 2024 3:02 pm
43

I was recently gifted an Omix MixPods Pro. About 3-4 weeks ago, it stopped working. The box only includes a guideline and some sort of warranty as part of the documentation. I sent an email to the address provided in the document, but I have not received any response yet. I also tried reaching out through their website, but it wasn’t helpful as there was no proper contact option for technical support. The lack of customer service is frustrating and makes it hard to resolve the issue. I want my MixPods to be either repaired or replaced, as I expected better support for a product like this.

January 08, 4:58 pm (11 days after complaint)
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