Omix, the so-called manufacturer, promised a 2-year update guarantee; however, although that period expired a few months ago, only security patches have been released and no other updates were provided. According to this guarantee, the device was supposed to receive two major Android updates—Android 13 and 14. Yet, Android 13 hasn’t even arrived. I checked with other users, and many are facing the exact same issue with no clear response from Omix. It feels like the company has completely abandoned support for these devices. As Omix users, we now demand that our devices be updated to the latest Android version.
I have been using my Xiaomi 13T for over a year, and in the past 15 months, I haven’t received a single update—neither HyperOS nor security updates. This is unacceptable for a flagship device, especially when similar models in other regions are receiving regular updates. My phone has started freezi...
I was very eagerly waiting for the HyperOS 3 update for my Redmi Note 13 4G, but I have learned that my phone will not be receiving it. I want this situation to be corrected immediately. A phone released in January 2024 should receive all updates at least until January 2026. Despite Xiaomi’s promise...
I am completely frustrated with Oppo! My mother's Oppo A74 and my Oppo A96 phones have been great for over two years, but suddenly, this year, we've stopped receiving any Android updates. This is a massive problem! We rely on these updates for security, new features, and overall phone performance. ...
The service I received from your company regarding my Omix x500 phone was terrible, and I wanted to let you know how I feel. Due to a software issue, I had to ship my phone to Omix on January 26, 2023. When I paid the additional fee, I was informed that the socket was broken and that I would receive...
I’ve been using a Xiaomi Redmi 13 Pro Plus, and I’m seriously frustrated that my phone hasn’t received any updates in a long time. The last update I got was dated 2024-02-01, and I’m still stuck on Android 14, while others around me with the exact same model have already received newer updates. I’v...
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