I used the JustAnswer service from Canada and joined through a webform that clearly stated I would be charged CAD 2 as a fully refundable amount. Based on this information, I understood that there would be no further charges beyond this refundable CAD 2 for simply joining. However, on 18 December 20...
I used the JustAnswer Medico service for a medical consultation by chat in September, and I was charged twice on my card in dollars for that single consultation. In one month, they charged 23.62 USD, and in another month, 21.07 USD, even though I only made one consultation. I wrote several emails to...
I signed up to JustAnswer from New Zealand on 8 December at around 14:00 (NZ time) because the site clearly showed a $10 charge, which I considered fair in order to get help with understanding why two parcels of mine were sitting unsent in a Chinese warehouse. I proceeded with the payment on the bas...
On November 6, 2025, 200₺ was withdrawn from my bank account through the website Justanswer.com without my knowledge or authorization. I noticed the deduction only after checking my bank statement, which clearly shows the transaction. I did not make this payment and would like to file a complaint re...
I signed up for the JustAnswer trial offer after seeing their ads, but I received subpar answers. However, I was disappointed to find that the answers I received were not up to par. After I realized this, I tried to cancel within a week to avoid any charges. Even though I tried my best, they went ah...
I decided to ask a few questions about changing my car's engine antifreeze myself. JustAnswer advertises that it will only cost $5 to ask a question. However, after waiting for a long time with no response, they said they could answer the next day, but I had already started the task. When I requeste...
I was really worried when my cat started vomiting, so I turned to JustAnswer's "Ask a Vet" service for help. I was disappointed with the quality of the advice I received as it seemed to be generic and easily accessible online. The person I spoke to had a thick accent, possibly from India. I question...