Since the day I bought it, I’ve been using a phone that constantly malfunctions. I will never buy Omix again—this has been a huge regret. The phone doesn't work properly, and customer service fails to do its job; they are indifferent and disrespectful. KVK says, “If it’s Omix, we can’t do anything.” I bought this phone as a gift for my mother, and it keeps shutting down on its own. We take it to KVK, they give a 15-day service period, then say, “We installed software, it’s fixed,” but the same issue continues. We request a replacement, but the company says they don’t approve it. We ask for a backup phone during the service period, and we’re told Omix doesn’t offer such a service. I will file complaints about Omix everywhere—I want everyone to know how bad this brand is. I live abroad and need this phone to video call my mother. If something happens to her, not being able to reach her would cause serious problems.
This is exactly the problem that I haven't experienced since the day I bought the Omix x600 phone. It's such a thing that when I write here, they call me. The company called KVK is already terrible. Well done to those who can call and reach Antalya KVK. Now, this is the real issue. I gave the steep ...
I have a serious complaint about the Omix brand and the KVK authorized service. I sent my Omix X0 device, which was still new, to the authorized service center because it had several issues: it wouldn’t turn on, the screen went blank, and it was freezing. I reported these problems to the service off...
I bought the Omix based on the seller's comments that the phone brand was new and of high quality. However, after a year, the phone began having freezing issues. At first, I didn't notice much of a problem, but over time, it started turning off and on by itself. Initially, this happened occasionally...
I can't even begin to describe my Omix X600 phone's issues. It's been nothing but trouble since the day I bought it. My most recent complaint is that it shuts down at random every 3 to 5 minutes. I'm hesitant to send it in for warranty repair because I've heard horror stories about phones that were ...
What did you sell to me?? Extremely dissatisfied would be understatement... This Omix phone constantly freezes, making it unusable. I regret buying it and can't believe such a big company like yours can produce such a faulty product. The phone freezes so frequently that I can't even use it properly,...
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