Omix Phone Overheats and Shuts Down Despite Repeated Warranty Repairs
I've never come across a phone as unreliable as my Omix. Not long after I bought it, the camera quality went downhill, and other features began acting up. The phone keeps getting super hot and now it just turns on and off on its own. I sent it to the service centre since it's under warranty, hoping they'll fix it right. Even though I was told the phone was fixed, it came back with the same issues. The problems keep happening, and there's no real change, which makes the device almost impossible to use. I thought I was getting something that would last, but now I’m left with a device that can’t even do the simplest tasks. This experience has made me wonder about how good and dependable Omix products are, along with their customer service.
Dear User, First of all, we would like to thank you very much for the feedback and requests you have shared. We will be happy to assist you during your complaint process. Regarding the issue, our Customer Representative has contacted you through your registered contact information and provided detailed information about your problems/requests. Thank you for taking the time to help us improve our service quality. We want you to know that we place great importance on the feedback/complaint process. We sincerely believe that every complaint will help us further develop ourselves and our processes. For support and information, you can also reach us on weekdays between 09:00 - 18:00. Best regards, OMIX Turkey omix.com.tr
