OMİX x600 Keeps Shutting Down Randomly, They Want Money for Repairs
OMİX x600 phone keeps shutting down randomly like it had a mind of its own. Frustrated, I sent it in for warranty repairs, thinking it might be a battery problem,it was in pristine condition, not a single scratch or crack anywhere. Yet, the service center had the audacity to claim there was damage to the casing and demanded a money to fix it! I showed them my warranty and receipt, but they still insisted on payment. rip-off! This service center is nothing but a bunch of crooks. Do yourself a favor and steer clear of them, don't make the same mistake I did.
Dear Valued Customer, First of all, thank you very much for your feedback and requests. We will be happy to assist you during your complaint process. Our Customer Representative has reached out to you via your registered contact information to provide detailed information regarding the issues/requests you have conveyed. Thank you for taking the time to help us improve our service quality. We want you to know that we place great importance on the feedback/complaint process. We sincerely believe that every complaint will help us and our processes to improve further. For support and information, you can also reach us. Best regards, OMIX Turkey omix.com.tr
The general directorate called, there is no one to help, pay more money and get a better phone.
