My Wi-Fi has been automatically turning off and switching to mobile data since my Omix 400 received the Android 12 update, disrupting my internet connection. I contacted customer service for assistance, and their response was to courier the device to the technical service. This problem only arose after my phone was updated. Sending it to technical support seems unnecessary; if this problem arose after the update, it should have been thoroughly tested before the phone was released to the public. This situation is very frustrating to me. It is inconveniencing my daily life, and the solution provided by customer service does not appear to be efficient or logical. Unexpected disruptions like this can be extremely aggravating when you rely on your smartphone for so many aspects of your daily routine. I hope the company takes the necessary steps to address this issue and offers a more practical solution to its customers who are experiencing similar issues with the Android 12 update.
Ever since the latest Omix X600 system update in September, my phone has been shutting down out of nowhere. It suddenly hangs up calls and stays off until it's plugged in, and this problem isn't just happening to me; other family members who use Omix are experiencing the same issue. The update you m...
Our iPhone 12 has been experiencing Wi-Fi connectivity issues. When we initially contacted support, they mentioned a part replacement and promised to notify us via email when it was available. However, instead of using the email address we provided, they sent the notification to an email we specific...
I have been experiencing network problems with my iPhone 12 since the day I purchased it, leading me to send it to the service multiple times. Whenever I perform an update or plug it in for charging, the network drops. Even when using navigation, the signal disappears instantly, causing the phone to...
The service I received from your company regarding my Omix x500 phone was terrible, and I wanted to let you know how I feel. Due to a software issue, I had to ship my phone to Omix on January 26, 2023. When I paid the additional fee, I was informed that the socket was broken and that I would receive...
Comments