On 31.08.2025 at 14:13, I purchased a Pegasus Airlines ticket through Mytrip with order number 1085-513-777. During the payment process, the total displayed was around 4.600₺ (approximately 4.670₺), and there was no indication that any additional charges would apply. However, after completing the pu...
On 23.08.2025, I attempted to purchase a Pegasus Airlines ticket through Mytrip’s website. While completing the booking, I witnessed the ticket price increase five times within seconds. Initially, the same ticket was listed at 3.800₺ on Pegasus’s own site, but due to technical issues there, I could ...
On 25.08.2025, I purchased a Brussels–Eskişehir flight ticket via Mytrip’s website for 7.868,51₺. During the booking process, it was clearly stated that each passenger would have a 20kg baggage allowance included in the ticket price. However, after completing the purchase, I discovered that the tick...
I booked my flight on Mytrip.com to travel to Pristina on August 8, and I clearly selected my return date as August 12. However, after making the payment and receiving the reservation confirmation, I was shocked to see that my return flight was scheduled for July 26—a date that makes no sense, as I ...
I had to cancel my Ankara–Rome flight due to illness. I was told a Mytrip coupon would be emailed to me—and thankfully, it arrived. When I found a new flight on the site and tried to use my ₺8,500 coupon, the system only applied ₺5,900. The next morning, I called customer service. I was connected t...
I purchased a ticket from Mytrip on July 2, 2025, and I’ve been extremely dissatisfied with their call center support and overall customer service. Every time I try to resolve an issue, I’m met with unclear explanations in broken Turkish, and the agents simply shift all responsibility to the airline...
I booked a Paris to Barcelona flight through MyTrip for July 10, and I deeply regret it. Before finalizing the purchase, the platform clearly displayed that I was entitled to bring 1 piece of 10kg luggage. This baggage allowance was one of the reasons I chose that particular fare. However, once the ...
On April 9, 2025, I booked a round-trip flight from Istanbul to Doha through a company called Mytrip. Right after purchasing, I noticed they had overcharged me significantly. I canceled the booking within 24 hours—well within their cancellation window. The total cost was around ₺14,000, yet they onl...
I’m a student trying to afford a flight, and what I experienced on Mytrip.com was nothing short of frustrating and unfair. I attempted to purchase a plane ticket that was listed at ₺18,000. I went through the entire booking process, only to be told at checkout that the price had increased due to “hi...
I purchased a Flex ticket through Mytrip specifically to benefit from date change flexibility. However, when I needed to modify my flight just five days before departure, I was shocked by how misleading the flexibility actually was. During a support call with their customer service, I was told I wo...
I bought a flexible ticket through Mytrip and needed to change the date five days before my flight. During my call with their representatives, they asked me to pay an additional fee—₺3980—for them to update my flight to the new date. However, at that exact moment, I could purchase a new ticket for ₺...
I booked a flight for two people through Mytrip.com, but due to an urgent personal matter, I had to cancel the tickets. When I reached out to Mytrip for help, they refused to assist directly and told me to contact the airline myself to proceed with the cancellation. I followed their instructions, an...
On April 23rd, I booked plane tickets for three people through Mytrip.com. The total price shown on the invoice did not match the amount withdrawn from my bank account—there was an unexplained difference of ₺300. I double-checked every detail in the receipt, and nowhere does it show what this extra ...
On Friday, April 25, I booked a flight ticket through the travel agency Mytrip, which was listed at ₺6,146 during the booking process. I proceeded to the payment screen where the same price was clearly displayed. However, after completing the transaction, I was shocked to see that Mytrip had charged...
I booked a ticket to Skopje using the Mytrip app. Shortly after, I canceled the ticket within 24 hours, which, according to Pegasus Airlines’ policy, qualifies for a full refund—and Pegasus confirmed they refunded the entire amount. However, because I booked through Mytrip, I didn’t receive the ful...
I purchased a round-trip ticket for three people from Istanbul to Budapest for November 29, 2025, through Mytrip.com. I completed the online check-in via their platform, and it clearly stated "Check-in Successful" on the confirmation page. However, no boarding passes were issued. When I contacted My...
I had a terrible experience with Mytrip after purchasing a flexible flight ticket from their website. My original flight was scheduled for April 14, but I requested to change it to September 27 (departure) and October 17 (return). They approved the change, sent me a link, and I paid the fare differe...
On March 21, 2025, I booked an Istanbul–Athens flight through Skyscanner, which redirected me to Mytrip. The confirmed price I accepted was ₺2,770. However, after finalizing the booking, I noticed the reservation confirmation showed a ₺5,563 charge, and my credit card was billed approximately ₺5,800...
I purchased extra baggage for a VietJet flight through Mytrip, trusting the platform to offer fair pricing. Later, I checked VietJet’s official website and was shocked to see that the same service costs only €38—Mytrip charged me nearly double that amount for the exact same baggage allowance. As so...
I booked a flexible Thai Vietjet Air ticket from Taipei to Bangkok (Order No: 1051-442-550) scheduled for March 18, 2025, at 21:30. Since I had a flexible fare, I contacted Mytrip online on March 17, 2025, to change the flight date to March 25. To my shock, they quoted a ₺28,849.36 change fee for a ...
I booked a Prague to Antalya flight through Mytrip and was never informed that the flight had been canceled. On March 9, 2025, I went to Prague Airport ready to travel, only to be told by airport staff that my flight had been canceled three days earlier, on March 6. Mytrip never contacted me by pho...
I purchased a Turkish Airlines (THY) ticket from Tashkent to Istanbul for January 28, 2025, through MyTrip. The confirmation SMS from my bank stated that ₺6514 would be charged. However, when I checked my bank transactions, I saw that ₺6923 was deducted instead—₺409 more than what was approved. MyT...
While booking a flight to Amsterdam through Mytrip, the ticket price was listed as ₺6000. However, during the payment process, I was notified that the price had increased to ₺7000. Since I was in a rush, I couldn’t cancel the transaction and had no choice but to proceed with the higher price. This ...
I’ve been trying to change the dates on my ticket through Mytrip.com for three days, but the process has been incredibly frustrating. Their website chatbot or representative messaging system is confusing and unhelpful, and I keep being told, “We’ll get back to you,” with no resolution. When I call c...