On April 23rd, I booked plane tickets for three people through Mytrip.com. The total price shown on the invoice did not match the amount withdrawn from my bank account—there was an unexplained difference of ₺300. I double-checked every detail in the receipt, and nowhere does it show what this extra fee is for. It seems like a hidden charge with zero transparency.
What makes this even more frustrating is that I found this website through a Google recommendation, which I assumed would mean some level of credibility. Instead, I feel misled and taken advantage of. This kind of unexpected charge is unacceptable, especially when customer service provides no clear response or justification.
I want Mytrip.com to clearly explain why I was overcharged and refund the ₺300 that was wrongfully taken. This isn’t just about the money—it’s about trust. I urge others to check their charges carefully and for Mytrip.com to stop deceiving customers with undisclosed fees. If this issue isn’t resolved promptly, I will take further action through consumer protection platforms.
On Friday, April 25, I booked a flight ticket through the travel agency Mytrip, which was listed at ₺6,146 during the booking process. I proceeded to the payment screen where the same price was clearly displayed. However, after completing the transaction, I was shocked to see that Mytrip had charged...
I was shocked to discover a charge of ₺723.32 on my bank account from a company called Mytrip.com—completely without my knowledge or consent. I never created an account with them, never used their services, and never authorized any transaction. This charge appeared out of nowhere, and when I contact...
On March 21, 2025, I booked an Istanbul–Athens flight through Skyscanner, which redirected me to Mytrip. The confirmed price I accepted was ₺2,770. However, after finalizing the booking, I noticed the reservation confirmation showed a ₺5,563 charge, and my credit card was billed approximately ₺5,800...
I attempted to buy a flight ticket on Mytrip. The first time, the website showed “transaction failed.” I tried again—same error message. But when I checked my bank account, I saw that I was charged twice for the same booking attempt, even though I never received a confirmation. I contacted Mytrip c...
I attempted to book a flight on tr.mytrip.com using my İşbankası debit card. After completing the payment process, the site displayed a “Your reservation is under review” message. I didn’t close the page, waited a while, and eventually refreshed—only to see a message saying “Reservation canceled.” ...
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