My Air Cairo flight from Cairo to Istanbul, scheduled for November 22, 2025, was postponed to November 24 following an email I received on October 13. This change seriously disrupted both my hotel reservation and my business plans. Since the new flight date does not suit my schedule, I requested a refund. However, when I contacted both Mytrip customer service and the airline, I was told that no refund would be issued.
I purchased the ticket through Mytrip using my credit card and paid ₺13,971. I demand that my grievance be resolved and the full amount I paid be refunded to me as soon as possible.
On April 9, 2025, I booked a round-trip flight from Istanbul to Doha through a company called Mytrip. Right after purchasing, I noticed they had overcharged me significantly. I canceled the booking within 24 hours—well within their cancellation window. The total cost was around ₺14,000, yet they onl...
On March 21, 2025, I booked an Istanbul–Athens flight through Skyscanner, which redirected me to Mytrip. The confirmed price I accepted was ₺2,770. However, after finalizing the booking, I noticed the reservation confirmation showed a ₺5,563 charge, and my credit card was billed approximately ₺5,800...
I booked a flight from Istanbul to Bangkok for August 22 through Mytrip.com, but due to uncertainty in my work situation, I needed to cancel the ticket. When I contacted Mytrip customer service to request a cancellation, I was told that the ticket could not be canceled under any circumstances. Now,...
Four months ago, I purchased a ticket on Mytrip’s website for a Thai Airways flight from Bodrum to Bangkok scheduled for November 8 (order no: 1066 945 643). However, the airline canceled the flight, and the travel date has already passed. For the past 25 days, I have repeatedly contacted Mytrip, bu...
I purchased a flight ticket from Istanbul to Bangkok through the Mytrip app. Before completing the purchase, the price was ₺23,159.67. However, after paying with my credit card, the amount charged to my account was ₺24,116.82. I ended up paying an extra ₺957.15. This is completely misleading. I dema...
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