I purchased a ticket through Mytrip for a SunExpress flight on December 17, 2025 from London Gatwick to Antalya and then to Çukurova Airport (Reservation/PNR: A3Y2U6). I paid $200 USD for the ticket with my credit card.
SunExpress changed my connection time in Antalya without my consent, and as a result I later learned I would have to wait at Antalya Airport for 24 hours and 15 minutes. I informed both SunExpress and Mytrip that I did not accept this change. SunExpress told me they could not help because I bought the ticket through Mytrip. Mytrip offered an alternative flight but demanded an additional $12 USD fee for it.
Wise
I am requesting an alternative with a reasonable layover and no extra fee. I’ve been communicating with both SunExpress and Mytrip for about 4 days, but both parties are blaming each other, and my situation has not been resolved.
This is the first time I’ve experienced such an issue and I am seeking a solution. I request that I be offered either a suitable alternative flight with a reasonable wait time or another appropriate resolution, without paying extra fees.
I purchased a ticket through Mytrip for my Etihad Airways flight scheduled for January 7, 2026, at 2:00 p.m. I received an email from the airline informing me that the flight time had changed and that I was therefore eligible to change or cancel my ticket free of charge. However, despite contacting ...
For my Montenegro–Istanbul flight scheduled between November 14–17, 2025, I purchased a ticket from Turkish Airlines through Mytrip (reservation code: SVML3R, ticket number: 2352278367921) for approximately $440 USD. Due to adverse conditions in Montenegro, Turkish Airlines granted passengers the ri...
On 07/07/2024, I made a flight ticket reservation through Mytrip company via Skyscanner for a Gaziantep-Izmir flight. I paid 2100 TL with my credit card. I received an email from the company to my email address stating that the reservation was made but the ticketing might take some time, possibly be...
I purchased round-trip tickets from Dubai to Izmir and back. Unfortunately, Mytrip changed both the date and arrival airport of my flight. They moved my June 8th ticket to a different date and changed the arrival to Ankara. If I had wanted to go to Ankara, I would have booked a ticket there in the f...
My Air Cairo flight from Cairo to Istanbul, scheduled for November 22, 2025, was postponed to November 24 following an email I received on October 13. This change seriously disrupted both my hotel reservation and my business plans. Since the new flight date does not suit my schedule, I requested a r...
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