I bought a ticket from mytrip.com at a specific displayed price, but after purchasing, I was surprised to see an additional amount charged, which they claimed was a credit card fee. However, the website clearly showed that paying by credit card had 0 fees. This is unethical, and I do not accept it. Please help me escalate this issue and file a complaint, as their customer support said they could do nothing about it. Thank you.
On Friday, April 25, I booked a flight ticket through the travel agency Mytrip, which was listed at ₺6,146 during the booking process. I proceeded to the payment screen where the same price was clearly displayed. However, after completing the transaction, I was shocked to see that Mytrip had charged...
I am extremely disappointed with how Mytrip.com has handled my ticket cancellation. When I initially reached out to cancel my ticket, they redirected me to the airline. The airline assured me that there would be no cancellation fee and that I could proceed. Following their advice, I canceled the tic...
I purchased extra baggage for a VietJet flight through Mytrip, trusting the platform to offer fair pricing. Later, I checked VietJet’s official website and was shocked to see that the same service costs only €38—Mytrip charged me nearly double that amount for the exact same baggage allowance. As so...
On April 23rd, I booked plane tickets for three people through Mytrip.com. The total price shown on the invoice did not match the amount withdrawn from my bank account—there was an unexplained difference of ₺300. I double-checked every detail in the receipt, and nowhere does it show what this extra ...
I purchased a refundable flight ticket through Mytrip.com, expecting a smooth experience. After canceling my reservation, I received an email saying I would be issued a voucher equal to the value of my canceled ticket, which I could use within one year to book another flight on their platform. Despi...
Comments