I purchased a ticket through Mytrip.com for a flight from Antalya to Bucharest, paying €220 for a flight that did not actually exist. During the booking process and afterward, everything appeared normal, and the system acted as if the flight were valid and scheduled.
However, when we arrived at the airport, we were informed that no such flight existed. This situation caused serious inconvenience and put us in a very difficult position.
After experiencing this issue, we contacted Mytrip.com customer service and explained the situation in detail. However, after the call, I did not receive any follow-up, explanation, or solution.
Since I was sold a ticket for a non-existent flight, I am requesting that Mytrip.com urgently refund the full €220 that was charged to me.
On Friday, April 25, I booked a flight ticket through the travel agency Mytrip, which was listed at ₺6,146 during the booking process. I proceeded to the payment screen where the same price was clearly displayed. However, after completing the transaction, I was shocked to see that Mytrip had charged...
I purchased round-trip tickets for two from Antalya to Cluj via Wizz Air through Mytrip. Today, while checking my flight status on the Wizz Air website, I discovered that all my flights were canceled. Mytrip never informed me of this! When I contacted Mytrip, they instructed me to cancel through Wiz...
I purchased a round-trip ticket for three people from Istanbul to Budapest for November 29, 2025, through Mytrip.com. I completed the online check-in via their platform, and it clearly stated "Check-in Successful" on the confirmation page. However, no boarding passes were issued. When I contacted My...
I attempted to buy a flight ticket on Mytrip. The first time, the website showed “transaction failed.” I tried again—same error message. But when I checked my bank account, I saw that I was charged twice for the same booking attempt, even though I never received a confirmation. I contacted Mytrip c...
Back in September, I booked a flight through Mytrip with Air Albania for March 28 at 23:00, flying from Istanbul to Albania. When we arrived at the airport, we went to the info desk only to be told that no such flight existed. After checking the flight code, we were told the actual flight had depart...
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