Monster Clutch Gamepad Malfunctions When Connected via USB

I recently purchased the Monster Clutch gamepad online, and I’ve encountered a frustrating issue. When I connect it via USB to play, the buttons become unresponsive and act erratically, and the gamepad vibrates on its own without any input. However, when I switch to a wired connection, it works flawlessly without any problems.

This inconsistency is baffling, and I’m unsure what might be causing the problem. As a gamer, this issue severely impacts my experience, and I’m disappointed with the product’s performance.

I need immediate assistance to resolve this problem. Either a fix or a replacement is necessary to ensure the gamepad functions as it should under all connection methods. Please address this issue promptly.