I purchased the Monster Aryond A27 V1.2 Monitor online on December 30, 2022. When I returned from trips, the screen wouldn’t turn on, but it would start working the next day (this happened twice). I thought it might be a feature or something. However, after my latest trip, the screen never turned on again. I took it to the technical service in Ankara, and they said the panel needed to be replaced — and the cost was 6,300₺. Meanwhile, a brand-new one costs 7,500₺. I called customer service and told them that the warranty expired 6 months ago, and now the product is basically useless. As a gesture of customer satisfaction, they offered a discount of around 620₺, but it was far from satisfactory. I'm sharing this complaint as a warning to anyone considering buying from Monster. The monitor I bought had a lifespan of only 2.5 years. Keep this in mind before shopping with Monster.
A horizontal line appeared on the Monster monitor I purchased on 27.12.2022. I sent the device to the service center, and they demanded a repair fee of ₺6,999 for a product that currently costs ₺8,500, labeling it as a repair. Charging a repair fee equal to 90% of the product's value is clearly a wa...
My Monster laptop's warranty has just expired. My laptop unexpectedly stopped down two weeks ago, and I was unable to restart it. It was silly to have such an issue so soon after my warranty expired. I immediately contacted Monster's customer care. They told me to submit it in for inspection. After ...
I bought a Monster Abra A5 laptop about four years ago. I have rarely used it during this time; I even removed the protective films only a few months ago. Since the day I purchased it, my usage time has been very low. But a few days ago, when I tried to turn on the computer one morning, it would not...
I purchased a Monster Tulpar T7 V22.2.1 gaming laptop on April 23, 2022, and for the past three months, the battery has been draining while plugged in and at 100% charge during gameplay. This issue escalated when the SSD failed unexpectedly, leaving my laptop stuck on the BIOS screen. I brought the...
On December 24, 2023, my brand-new Monster laptop, which had been sent for repair due to a screen malfunction, was returned unchanged, despite my request for a replacement. They said it passed their tests and had no problems, but three months later, the same issue arose. Currently, the screen is ent...
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