I am an internet cafe owner. They did not help me at all in terms of technical support. I will never buy it again and I will not recommend it to our customers. I regret buying it. There was a problem once and we saw how helpful they are. I had 3-4 customers sell Monster notebooks upon my recommendation and it has become a brand that I will never let anyone ask me about Monster and I will definitely not allow Monster products in my internet cafe. I will change all the monitors as soon as possible. At the same time, the AOCLER rock-solid Monster absorbers I bought broke down.
The Tulpar t7 v20. 5.6 notebook I bought from Monster was sent to service for a spontaneous error on the product screen. It came back with a free screen replacement. However, this time, when the screen was assembled, too much pressure was applied during the assembly phase of the lower left corner of...
On December 24, 2023, my brand-new Monster laptop, which had been sent for repair due to a screen malfunction, was returned unchanged, despite my request for a replacement. They said it passed their tests and had no problems, but three months later, the same issue arose. Currently, the screen is ent...
I handed over my computer to technical service with the number KAD032487070. They facilitated the replacement of the initial computer; however, after that, the same computer started experiencing chronic errors again, as of the third month. Despite experiencing issues like freezing, lagging, and scre...
My Monster laptop's warranty has just expired. My laptop unexpectedly stopped down two weeks ago, and I was unable to restart it. It was silly to have such an issue so soon after my warranty expired. I immediately contacted Monster's customer care. They told me to submit it in for inspection. After ...
I bought a Monster Abra A5 laptop about four years ago. I have rarely used it during this time; I even removed the protective films only a few months ago. Since the day I purchased it, my usage time has been very low. But a few days ago, when I tried to turn on the computer one morning, it would not...
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