I am experiencing a serious level issue with my Stardoll account. My account normally shows level 54, but it currently displays level 12. Because of this, I am unable to make purchases in the Bazaar and cannot access certain in-game features that I should have. This issue has been ongoing for about...
While shopping in Stardoll, I have been unable to view the different color options for certain makeup products from the brand “Dot.” When I try to check the available shades, nothing appears, and no error message is shown on the screen. I am currently experiencing this issue on my computer using th...
I have been trying to use the Stardoll application on my MacBook for about a week. After the app installs its own version, it says I can play, but during installation via Launchpad, I constantly receive the message “Installation failed.” I have tried around 50 times, but the issue remains unresolved...
While using the Stardoll Beauty Salon, I consistently face a major issue where makeup tools such as eyeliner, lipstick, eyeshadow, and blush suddenly stop working midway through application. For example, when applying eyeliner, it only covers half of the eye before the tool becomes unresponsive and ...
For the past few months on Stardoll, I have been experiencing a recurring issue in the Beauty Salon. Whenever I save a hairstyle with multiple hair pieces, only one piece appears in my profile picture while the others are missing. However, when I visit my suite, all of the hair pieces display correc...
I purchased a monthly Superstar membership on Stardoll using my credit card under the username maya-55. After purchase, the membership worked fine for only two days. Since then, even though my Superstar membership and Stardollars balance are still active, every time I try to shop on Starbazaar I get...
I’m incredibly frustrated with Stardoll right now. Even though my computer is fully compatible (64-bit), the game crashes immediately every time I launch it, showing an error report and refusing to open. I’ve uninstalled and reinstalled the game multiple times, but nothing has worked. To make thing...
I purchased ₺200 worth of Stardollars (SD) for my Stardoll account, but the SD still hasn't been credited. It's been days, and the payment clearly went through, yet my account shows no sign of the SD I paid for. This isn't just a one-off issue—I've seen that many other users are experiencing the sa...
I purchased Stardollars (SD) for my Stardoll account, and the payment was successfully deducted from my bank account, yet the SD has not been credited to my profile. This is incredibly frustrating—I've paid for a service, and received nothing in return. I demand that this issue be resolved immediat...
I purchased the 3000 Stardollars (SD) package for ₺300 on my Stardoll account, but the SD was never credited. The payment was successfully withdrawn from my bank account, and I also received a purchase receipt from Xsolla, confirming that the transaction was completed. Despite this, my account stil...
In the game Stardoll, there's a monthly renewal offer that clearly states subscribers will receive both Superstar membership and 200 Stardollars each cycle. Based on this promise, I completed my payment today and successfully activated my renewed Superstar membership. However, while the membership ...
Hello! I'm having payment issues on Stardoll. Lately my account was hacked and several purchases from another country (I myself am from Belgium) were made. Luckily this was all solved and now I have my account on Stardoll back (username: Enflorescence). However, I want to restart my account by getti...
I’ve had a Stardoll account for over 12 years, and it holds years of effort, creativity, and emotional value. The last time I was able to log in was about two years ago, after receiving a new password. Now, that password no longer works, and no matter how many times I’ve tried since, I simply can’t ...
I have had a Stardoll account for about 12–13 years. The last time I logged in was 2 years ago with a new password. However, my account was closed and I cannot log in no matter what I do. I had invested a lot of time and money into building that account. It holds sentimental value because I’ve been ...
Hello Stardoll team, Today I topped up my account with additional Stardollars (SD). I’ve been a Royalty member for a while and I’m currently at level 39, so I should have full access to Royalty benefits, especially features like shopping in the Bazaar and other exclusive options. However, after lo...
On February 11, 2025, at 14:50, three separate transactions were made from my card on Stardoll—for 171₺, 172₺, and 190₺. While the last two were later refunded, the 171₺ charge is still unresolved. I received neither the in-game purchase I paid for, nor a refund for that amount. This is unacceptabl...
I can't login via Stardoll App on my MacBook M1. I keep getting the same error: Error transferring https://login.xsolla.com//api ... Bad Request I have no problem logging in via the website but the website is extremely laggy making it impossible to play.
I have been unable to access Stardoll through the launcher application for several days now. As a dedicated user of 13 years, I’ve invested significant time and money into my account, and this issue is incredibly frustrating. I’m unsure if the problem is with my computer or the launcher itself, but ...
As a Royalty member on Stardoll, I’ve been experiencing an ongoing issue in the Stylist Studio. When I try to style clients by selecting brand, budget, or color, the outfits fail to load. I’ve logged in and out of the game multiple times, but the problem persists. This glitch is incredibly frustrat...
I've been stuck on the styling task in Stardoll Academy for nearly two weeks. Despite sending styling requests multiple times, I haven’t received any notifications that the task was completed. It shows that I’ve been styled, but there’s no confirmation or progress. I even reached out to several sty...
I recently tried to log into my old Stardoll account, but it seems to have been closed due to prolonged inactivity. This was my first account, and I have many fond memories associated with it. I was excited to revisit and play again, but despite knowing my username, I cannot access it in any way. I...
I am trying to log into my Stardoll account, which I haven’t accessed for 2-3 years. However, my account appears to have been deleted. I don’t remember the password, but I do have the username and associated email address. When I attempt to reset my password by sending a link to my email, it doesn’...
After years, I decided to buy a Superstar membership on Stardoll. Although the payment was successfully processed, my membership has not been activated. Before this, I made another payment for a separate promotion, and while the Stardollars were credited to my account, the membership remains inactiv...
