The Stardoll account I created in 2017 and spent years developing was stolen without my permission in October 2021 and w...as later frozen. I used both my email address and Facebook connection to access this account, but all of my active sessions were terminated without my knowledge, and my Facebook co
When I click the email verification link for my Stardoll account through Safari, I have been receiving a continuous “Thi...s site is not secure” warning since tonight. Because of this issue, I cannot complete my account verification properly. I am trying to complete the process through the Mail app on
While playing Stardoll, the game constantly freezes repeatedly within seconds. Now, when I try to access the payment sec...tion and click on “Shop”, the page does not open for more than 5 minutes. There is no loading indicator or any progress; it simply appears frozen, as if it is just an image. @Star
I have been experiencing a constant freezing problem with the game Stardoll on my computer since the first day I started... playing. I access the game via Google, and almost every time I open the camera or try to make a purchase in the game, it gets stuck and stops responding. Although I have not lost
I have been having a serious problem with my Stardoll account “Teen_girl393,” and I have not been able to access it for ...a couple of years because it was deleted by Stardoll. This account was important to me, and I was actively using it before it disappeared. I received no clear explanation at the ti
I have been unable to access Stardoll via the Windows launcher for about 3–4 months. I am using the current version of t...he launcher, but every time I try to open it, it crashes, and I can never get into the game. This is not an occasional error; the crash happens on every single attempt to use the l
For approximately 9–10 years, almost my entire childhood, I have happily played Stardoll. However, I can no longer log i...nto the game through the launcher on Windows. I use a Lenovo Ideapad laptop, and for a long time I was able to access the game through the Stardoll Launcher without any issues. How
I am experiencing a serious level issue with my Stardoll account. My account normally shows level 54, but it currently d...isplays level 12. Because of this, I am unable to make purchases in the Bazaar and cannot access certain in-game features that I should have. This issue has been ongoing for about
While shopping in Stardoll, I have been unable to view the different color options for certain makeup products from the ...brand “Dot.” When I try to check the available shades, nothing appears, and no error message is shown on the screen. I am currently experiencing this issue on my computer using th
I have been trying to use the Stardoll application on my MacBook for about a week. After the app installs its own versio...n, it says I can play, but during installation via Launchpad, I constantly receive the message “Installation failed.” I have tried around 50 times, but the issue remains unresolved
While using the Stardoll Beauty Salon, I consistently face a major issue where makeup tools such as eyeliner, lipstick, ...eyeshadow, and blush suddenly stop working midway through application. For example, when applying eyeliner, it only covers half of the eye before the tool becomes unresponsive and
I purchased a monthly Superstar membership on Stardoll using my credit card under the username maya-55. After purchase, ...the membership worked fine for only two days. Since then, even though my Superstar membership and Stardollars balance are still active, every time I try to shop on Starbazaar I get
I’m incredibly frustrated with Stardoll right now. Even though my computer is fully compatible (64-bit), the game crashe...s immediately every time I launch it, showing an error report and refusing to open. I’ve uninstalled and reinstalled the game multiple times, but nothing has worked. To make thing
I purchased ₺200 worth of Stardollars (SD) for my Stardoll account, but the SD still hasn't been credited. It's been day...s, and the payment clearly went through, yet my account shows no sign of the SD I paid for. This isn't just a one-off issue—I've seen that many other users are experiencing the sa
I purchased Stardollars (SD) for my Stardoll account, and the payment was successfully deducted from my bank account, ye...t the SD has not been credited to my profile. This is incredibly frustrating—I've paid for a service, and received nothing in return. I demand that this issue be resolved immediat
I purchased the 3000 Stardollars (SD) package for ₺300 on my Stardoll account, but the SD was never credited. The paymen...t was successfully withdrawn from my bank account, and I also received a purchase receipt from Xsolla, confirming that the transaction was completed. Despite this, my account stil
In the game Stardoll, there's a monthly renewal offer that clearly states subscribers will receive both Superstar member...ship and 200 Stardollars each cycle. Based on this promise, I completed my payment today and successfully activated my renewed Superstar membership. However, while the membership
Hello! I'm having payment issues on Stardoll. Lately my account was hacked and several purchases from another country (I... myself am from Belgium) were made. Luckily this was all solved and now I have my account on Stardoll back (username: Enflorescence). However, I want to restart my account by getti
I’ve had a Stardoll account for over 12 years, and it holds years of effort, creativity, and emotional value. The last t...ime I was able to log in was about two years ago, after receiving a new password. Now, that password no longer works, and no matter how many times I’ve tried since, I simply can’t
I have had a Stardoll account for about 12–13 years. The last time I logged in was 2 years ago with a new password. Howe...ver, my account was closed and I cannot log in no matter what I do. I had invested a lot of time and money into building that account. It holds sentimental value because I’ve been
Hello Stardoll team, Today I topped up my account with additional Stardollars (SD). I’ve been a Royalty member for a wh...ile and I’m currently at level 39, so I should have full access to Royalty benefits, especially features like shopping in the Bazaar and other exclusive options. However, after lo
I can't login via Stardoll App on my MacBook M1. I keep getting the same error: Error transferring https://login.xsolla....com//api ... Bad Request I have no problem logging in via the website but the website is extremely laggy making it impossible to play.
I have been unable to access Stardoll through the launcher application for several days now. As a dedicated user of 13 y...ears, I’ve invested significant time and money into my account, and this issue is incredibly frustrating. I’m unsure if the problem is with my computer or the launcher itself, but
As a Royalty member on Stardoll, I’ve been experiencing an ongoing issue in the Stylist Studio. When I try to style clie...nts by selecting brand, budget, or color, the outfits fail to load. I’ve logged in and out of the game multiple times, but the problem persists. This glitch is incredibly frustrat
