I brought my Monster laptop to the service center in December 2024 because of liquid damage. I was told that I would need to replace the entire keyboard assembly. Once I gave the go-ahead for the repair, they later informed me that the required spare part was not available in stock. I was promised that they would place the order, but here we are at the end of March, and I've been left waiting for three months without any updates. Whenever I reach out to customer service, the replies I get are unclear and lack a specific timeline. I get that waiting for parts can be a lengthy process, but three months without any resolution seems quite unreasonable. I was hoping for improved communication and a more streamlined service process. This delay has really disappointed me, and I wish I hadn't relied on Monster for the repair.
On December 24, 2023, my brand-new Monster laptop, which had been sent for repair due to a screen malfunction, was returned unchanged, despite my request for a replacement. They said it passed their tests and had no problems, but three months later, the same issue arose. Currently, the screen is ent...
On December 26, 2023, I handed over my Asus laptop to Kartal KVK technical service, citing issues with the power button's lack of contact and damage to an internal screw. Upon checking their website's inquiry screen, I discovered a one-week waiting period for spare parts. The part has since arrived,...
My Monster laptop's warranty has just expired. My laptop unexpectedly stopped down two weeks ago, and I was unable to restart it. It was silly to have such an issue so soon after my warranty expired. I immediately contacted Monster's customer care. They told me to submit it in for inspection. After ...
On April 18, 2024, my car's rear window was shattered, so I turned to Toyota service. Despite a month passing, my window hasn't been replaced, and Toyota still hasn't provided a response on when it will be. Because of my broken window, my car has been unusable in the enclosed parking lot for a month...
On April 3, 2025, a repair decision was made for my BMW vehicle, and I delivered it to the authorized service center. However, my car still hasn’t been returned due to a delay in obtaining a simple part, and I’ve been informed that it won’t be delivered for some time. It’s truly disappointing that a...
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