On 20.11.2025, I ordered a perfume from the Lancome store on a very popular and trending e-commerce platform. My order number is 10711173432 and my delivery number is 9967279736. Although the system shows this order as “delivered,” the product absolutely never reached me. I was home all day and my d...
On October 23, 2025, I purchased a Lancom Nuit perfume set through the official Lancom website, with order number LNC1000610933. I have been using this fragrance for many years, so I know it very well; however, the scent of the product I received is different, it has no lasting effect, and it smells...
On October 28, 2025, I purchased a Lancome La Vie Est Belle Iris Absolu 100 ml perfume from the Boyner Cevahir store. I paid by credit card, with a total amount of approximately $164. When I opened and used the product at home, I scanned its barcode and received a message stating “no such product fo...
On October 13, 2025, I purchased the Advent Calendar 2025 product through Lancôme’s official website. The product was delivered to me in damaged condition. From the moment I received it, I contacted customer service and sent emails requesting a replacement. At first, I was informed that a replaceme...
On October 8, 2025, I ordered the Lancôme Advent Calendar 2025 product from Lancôme Türkiye with the order number LNC1000604048. On October 10, 2025, due to a price change, I decided to cancel my purchase and contacted customer service. I was informed that the product had already been shipped, and I...
I purchased a Lancôme Rénergie serum at a duty-free shop during my trip to China. About three weeks after purchasing it, I noticed a problem with the pump mechanism. The product has three separate openings, each supposed to dispense different components of the serum. However, when I press the pump, ...
About a week ago, I purchased a Lancôme perfume through Trendyol, and it came with foundation and serum samples. When I used these additional products for the first time, I experienced severe itching and burning on my skin. This reaction occurred immediately after the first use and caused significan...
Last week, I purchased a Lancôme serum cream from Hepsiburada, along with the complimentary sample products that came with it. Upon first use, the products caused severe redness, burning, and irritation on my face. I experienced these adverse reactions within seconds of applying them. My order numb...
On October 20, 2025, I purchased two 20 ml bottles of Lancôme CRX Triple Serum from the Sephora store. When I tried the products on the same day, I realized that one of the bottles did not dispense any serum, while the other only released product from one outlet. Both items turned out to be defectiv...
On October 16, 2025, I placed my first order directly through Lancôme’s official website (Order No: LNC1000606670), which was delivered to me by Yurtiçi Kargo. However, the shipping box arrived crushed, wrinkled, and partially open. When I checked inside, I saw that the products had simply been wrap...
About 10 days ago, I purchased a Lancôme La Vie Est Belle 30 ml coffret perfume from the Boyner store at Marmara Forum in Istanbul. Since I started using the product, I noticed that the fragrance has no lasting effect at all. In fact, even refill perfumes or inexpensive deodorants last longer. This ...
On September 13, 2025, I placed an order on Lancome’s official website for the Teint Idôle Ultra Wear Care & Glow Serum Concealer. At checkout, the cart showed two free gifts: a Lip Idôle Lip Shaper 36 mini and a La Vie Est Belle 10 ml perfume. However, once I reviewed the order summary, I noticed t...
On August 24, 2025, I placed an order through Hepsiburada for a Lancome Teint Idole powder (Order No: 4464182995). When the package arrived at my address in Yozgat, I opened the sealed box and was shocked to find only the applicator sponge inside—the powder itself was missing. I paid 2,693 TL by cre...
On September 7, 2025, I purchased La Vie Est Belle perfume directly from Lancome’s official website under order number LNC1000585030. The package was delivered to me on September 11, 2025. I have been using this perfume for years and normally buy it from Sephora, but since I was away, I decided to o...
On July 21, 2025, I purchased a Lancome La Vie Est Belle perfume with my credit card from the Zorlu store in Ankara. I have the official invoice and can confirm that the product was bought directly from an authorized Lancome retailer. At first, the perfume seemed fine, but after a few uses, I notic...
I recently placed an order on the official Lancome website after winning a La Vie Est Belle tester perfume through their promotional prize wheel (Order No: LNC1000585735). My package was delivered today to my address, but upon opening it, I realized that the promised tester perfume was missing. The ...
I have been trying to reach Lancome customer service for the past two days regarding an issue with the Miracle perfume. Despite multiple attempts via both email and phone, I have not been able to get any response. Whenever I call, I am left listening to hold music endlessly, without being connected ...
I purchased Lancôme’s La Vie Est Belle perfume for around ₺2,500 from the Lancôme store at Zorlu. Unfortunately, I am experiencing a serious longevity issue with this bottle. I have been a loyal user of this perfume for years, and normally its scent lasts at least 10 hours. However, with this recent...
On April 28, 2025, I purchased a Lancôme Idole mascara through Hepsiburada from the official Lancôme seller. Unfortunately, the product was defective from the very beginning. When I first opened it, the brush did not come out properly. I tried opening and closing the cap several times, but the issue...
I purchased the La Vie Est Belle perfume directly from the official Lancôme website (Order No: LNI1000334909). I have been using it for about a week now, but the perfume has absolutely no fragrance. Whether I spray it into the air, on my wrist, or on my clothes, there is no detectable scent—it feels...
I recently purchased the travel set with a bag from Lancome’s official website. In the product image, there was a large Lancome-branded towel clearly visible, giving the impression that the towel was part of the set. That visual heavily influenced my decision to buy the product—I assumed everything ...
My experience with Lancome’s online store has been extremely disappointing. My very first order never arrived—supposedly due to an issue with the shipping company. It took a long time just to get the refund processed for that missing package. Despite that rocky start, I made the mistake of placing a...
During Hepsiburada’s big July sale, I purchased a Lancome mascara specifically because it was advertised with a gift set that included a mini perfume and a mini mascara. The product was already quite expensive, but I justified the high price because of the added value from the free gifts. When my or...
I placed an order directly from Lancome’s official website expecting a premium experience, but instead I received an empty box—literally nothing inside. I immediately contacted their support team to report the issue. Shockingly, instead of investigating or taking accountability, they blamed the ship...
Lancôme is a global beauty brand that offers a variety of skincare, makeup, and fragrance products. The company operates internationally, serving customers in various countries worldwide.
Lancôme provides a wide range of skincare products, such as cleansers, moisturizers, serums, and treatments designed to address different skin concerns. Lancôme also offers a range of makeup products including foundations, concealers, eyeshadows, lipsticks, and more, designed to enhance one's natural features and create various looks. A wide range of fragrances for both men and women, featuring a variety of scents that provide unique olfactory experiences can be found in their product portfolio.
Operating globally, Lancôme serves customers in various countries and regions. The availability of Lancôme products may differ, but the brand has a notable presence in Europe, North America, Asia-Pacific, and the Middle East. The products are available through various channels, including Lancôme boutiques, department stores, authorized retailers, and the official online platform.