Mavi Jeans Tore After 6–7 Wears and Lost Color Too Quickly

I bought two pairs of jeans from Mavi Jeans Park Afyon branch in 2025. Although I wore one of these jeans only about 6–7 times, it tore from the edge of the back pocket. The other Mavi jeans that I own also lost its color in a very short time, which clearly shows a quality problem in the products. Despite the fact that both products are obviously Mavi, the store did not provide any support because I did not have the receipt. I was told that nothing could be done, and I left the store without any solution, which made me feel both disappointed and ignored as a long-term customer. Yesterday I placed a new order via the Mavi mobile application, and my order number is eom8597444. The products were delivered, but after seeing similar complaints on Xolvie about tears and color fading, I decided to return them without even using them, because I no longer trust the product quality. Mavi is one of the first brands that comes to mind when talking about jeans, so I did not expect such low quality and indifference. Although the products are expensive, in my experience both the quality and the customer care are zero. At this point I am not expecting any solution or compensation from Mavi Jeans; I just want everyone to see this negative experience and the decline I observe in the brand’s quality. From now on I will never shop from Mavi Jeans again.