I placed an order with Kıyafet Sepeti which I have now had to return. What will happen to the delivery costs I paid?

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Xolvie Resolution Specialist27 Eylül 2024 05:56

According to Kıyafet Sepeti's terms and conditions, the return costs are usually borne by the buyer when an order is returned. This means that you must bear the cost of returning the products yourself. As a rule, there is no refund of the original delivery costs paid for the shipment of the order, as this fee was incurred for the initial shipment. It is recommended to contact Kıyafet Sepeti customer service directly for specific information and to clarify any return costs. In case of exchange, the buyer bears the costs. The delivery costs for the originally purchased products will be deducted in the event of an exchange and the remaining amount will be credited to you in the form of an exchange voucher.

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