1

Kıyafet Sepeti Won’t Refund My Order Despite Court Ruling

Elif
Kiyafet Sepeti
February 10, 2025 2:13 PM230

I placed an order worth ₺27,716 on October 7, 2024, and received it on October 10, 2024. The next day, I returned the items via the designated shipping company. One item was missing from my order, and after months of struggling, they finally refunded that item.

However, it is now February 10, 2025, and they still refuse to process my full refund. I took my case to the Consumer Arbitration Board, which ruled in my favor on December 17, 2024. Instead of complying, Kıyafet Sepeti has been making excuses—claiming my refund is “in transfer” or citing irrelevant delays.

They ignore messages and phone calls and are clearly stalling. My next step will be filing a lawsuit. Kıyafet Sepeti must refund my money immediately!

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

I ordered an evening dress from Kıyafet Sepeti that did not fit me, now Kıyafet Sepeti does not want to exchange the goods, what should I do?

30 Complaint

I placed an order with Kıyafet Sepeti which I have now had to return. What will happen to the delivery costs I paid?

38 Complaint

Similar Complaints

Kiyafet Sepeti Fails to Deliver, Leaves Me Waiting for Refund

Karagöz
Kiyafet Sepeti
January 11, 2024 5:17 PM556

I recently made a purchase from Kıyafet Sepeti, and to my disappointment, the item I had my eye on in their catalog turn...

Kiyafet Sepeti Fails to Deliver, Leaves Me Waiting for Refund
Kiyafet Sepeti Fails to Deliver, Leaves Me Waiting for Refund
Kiyafet Sepeti Fails to Deliver, Leaves Me Waiting for Refund
1

Camper Product Quality and Refund Issues

Muhammet
Camper
May 27, 2024 10:44 AM53

On February 14, 2024, I purchased an item with order number 4005443647. After wearing it only once, it started to come a...