I returned my items to Kıyafet Sepeti within the required time frame using the designated shipping company. However, I have received no update, no confirmation, and no refund. It has been completely silent on their end.
I have emailed them multiple times and called their listed phone number countless times, yet there is no response. It feels like there is no real customer service team at all. They claim to care about customer satisfaction, but their actions say otherwise.
I demand an immediate resolution! Kıyafet Sepeti must process my return and issue my refund as promised. Ignoring customers and withholding refunds is unacceptable. I expect a response as soon as possible!
I placed an order on Kıyafet Sepeti, but shortly after, I was informed via phone that the color I requested was out of stock. I immediately asked for a refund, and they assured me the amount would be returned to my account within 10 to 15 days. Well, it’s been 28 days, and I still haven’t received ...
I ordered a dress from Kıyafet Sepeti, which was delivered to me on January 7. The next morning, less than 12 hours later, I returned the dress via courier. Despite this prompt action, Kıyafet Sepeti has not responded to my emails or phone calls regarding the refund. It feels like the company is de...
I’m being seriously mistreated by the online store Kıyafet Sepeti. I canceled an order that was never even shipped, yet they still refuse to notify the bank and process my refund. They’re telling me I need to wait 15 business days—which they have absolutely no legal right to enforce in this case. A...
I ordered an abiye dress from Kıyafet Sepeti, but shortly after my purchase, the company informed me that they could not ship the product due to a problem with the item itself. I immediately requested a refund, and they claimed that the refund process had been initiated and would be completed within...
I’ve been waiting over two months for my refund from Kiyafet Sepeti and still haven't received a single kuruş back. Every time I reach out, they give the same runaround — “We're forwarding it to the finance department,” “It’s under review,” or “We’re checking.” But absolutely no action is taken. It ...
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