I’ve been waiting over two months for my refund from Kiyafet Sepeti and still haven't received a single kuruş back. Every time I reach out, they give the same runaround — “We're forwarding it to the finance department,” “It’s under review,” or “We’re checking.” But absolutely no action is taken. It feels like they’re deliberately stalling.
This company is nothing like it appears online. They don’t take responsibility, and when you persist, they either ignore you or block you completely. There is no real customer support, no direct contact to help resolve the issue, and no accountability. I demand an immediate refund of my money and for someone responsible to respond and solve this. Stop avoiding the issue — just do the right thing!
It has now been over 25 days, and I still haven’t received my refund from Kiyafet Sepeti. This is completely unacceptable. They keep contacting me, telling me, “We’ll send the money soon,” even giving specific dates and times, but nothing ever happens. They just make promises they don’t keep. Every...
I returned my items to Kıyafet Sepeti within the required time frame using the designated shipping company. However, I have received no update, no confirmation, and no refund. It has been completely silent on their end. I have emailed them multiple times and called their listed phone number countle...
I ordered a product from Kiyafet Sepeti, but they contacted me to say the item was out of stock. They offered a ₺1000 voucher as compensation. I accep...
I placed an order on Kıyafet Sepeti, but shortly after, I was informed via phone that the color I requested was out of stock. I immediately asked for a refund, and they assured me the amount would be returned to my account within 10 to 15 days. Well, it’s been 28 days, and I still haven’t received ...
On June 21, I made a purchase from the Kıyafet Sepeti website. A few days later, they informed me that there was an issue with the fabric and offered a ₺1,000 gift voucher to choose another model if I wished. Since I didn’t find any other model appealing, I requested a refund. They told me on June 2...
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