iMile lost my parcel after showing it out for delivery twice, how can I get them to find it?

If your package has been marked as "out for delivery" twice by iMile and you still haven't gotten it, check the tracking number and all scan updates on their official tracking page.

Next, give iMile's customer service the tracking number, your full address, and the times that the delivery was attempted. Ask for an official investigation or to have the package picked up.

Contact the seller (merchant) at the same time and ask them to file a lost-parcel claim with iMile as required by their contract or think about giving a refund or replacement if delivery can't be confirmed.

If the problem remains unresolved, keep track of all the messages you send, screenshots of the tracking status, and timestamps for each and consider filing a complaint on Xolvie to raise awareness about the issue and inform others.