Start by contacting iMile customer support with your tracking number, delivery confirmation, and proof of non-receipt.
You can email them at [email protected] or call +971 600 566 221. Use their live chat for faster follow-up and request delivery confirmation details, including recipient signature or delivery photo.
If the item was purchased through a retailer or e-commerce platform, immediately inform the seller about the issue.
Most platforms like Amazon, AliExpress, or Noon have buyer protection policies and may refund you if delivery cannot be verified. Include iMile’s delivery status in your dispute.
Additionally, visit www.imile.com and file a formal complaint using their contact form.
If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.









