iMile Marked My Order as Delivered but Left It in a Trash Bin

2

I placed an order on Shein under the order number 6090626273989, which included a total of 10 items (7 T‑shirts, a dress, lingerie and a lipstick), to be delivered to 8125 Ngakane Street, Orlando West, in Gauteng province. According to the tracking information and the email notification from Shein, the parcel was marked as delivered on Saturday, 11/09/2026 at 16:29. However, I did not receive the parcel. After contacting the delivery lady, she informed me that she had left the parcel in the bin. The bins were taken out on the usual collection day, so the parcel was removed with the trash and I never received my order, even though it appears as delivered in the system. I consider it unacceptable that a parcel is left in a rubbish bin as a delivery method, as this is clearly not a safe or reasonable place for a delivery and directly led to the loss of my order. I request that my full order be resent to me at the same address, or that I receive a full refund for the entire amount paid for this order as soon as possible.

Comments