iMile has delayed my package for over a week without any updates, how can I get them to deliver it soon?

I placed a Shein order on 6 February for a total of R2100, and the delivery was assigned to iMile to be delivered to me in Cape Town, South Africa. The parcel was supposed to be delivered yesterday, but I have not received it and there have been no proper updates on the tracking since then. Despite ...

I placed an order from SHEIN under the order number GSH1QD11A00N30R, which was handed over to Imile for delivery with tracking number 6121225354534. The parcel was first rescheduled on 17 December, and since then, Imile has kept rescheduling the delivery for no clear reason. It has now been about tw...

I am filing a complaint about an undelivered courier shipment with Imile. My parcel, with tracking number 6112625854263, was supposed to be delivered to me in South Africa, but it has still not arrived. When I track the parcel, the system shows that the package has successfully passed the recent pro...

I placed an order from Shein with order number GSH1QS18000MMQQ, to be delivered to Dubai. The delivery was initially scheduled for 7 December, then it was rescheduled to 10 December, then again to 11 December, and I still have not received my package. I am really tired of waiting and the constant da...

My order shipped with iMile Logistics was marked as arrived in Istanbul and cleared through customs on June 25, but since then, I haven’t been able to get any updates or information. I’ve heard that if a package stays in customs for more than 20 days without being released, it is returned to the sen...

I didn’t receive my parcel, and iMile has rescheduled my delivery for the fifth time with no reason. This company is terrible, and I will never order anything from SHEIN again because of this poor delivery service. Why has my parcel not been delivered, if I may ask? There has been no communication a...

According to the tracking information, my package arrived in İstanbul on June 12 and supposedly cleared customs the same day. But since then, I haven't received any updates whatsoever. It’s been days, and I’m completely in the dark about where my shipment is or when it will be delivered. What makes...

I'm facing a serious tracking and communication issue with Imile Lojistik Limited Şirketi. After my package arrived from China via Y*** and was handed over to Imile, everything went silent. The tracking has been stuck for days, saying “waiting for customs clearance,” but I have no way to find out wh...

My parcel was declared damaged by Imile in January and since then I am waiting for a refund for tax and duties. I been emailing and calling them to no avail. I received stating that I should wait 7-14 days but it is almost 3 months now. Imile is the worst company with shitty service. I need assistan...

Every single time, without fail, they can't get their act together, they've never heard of delivering on time. And good luck trying to get in touch with someone! They give you these bogus numbers for the delivery guys, so even if you wanted to call and ask where your package is, you're out of luck. ...

This is my second order that I'm waiting from them, the first almost turned into a disaster, I had left a note on the gate door, telling them to open it and leave the package right by the entrance but somehow the delivery people chose to leave it in the yard, thrown into the yard, now waiting for an...

On March 1st, I made a purchase from Zara for a few things and was hoping to get them by March 4th. iMile was the chosen courier, and it was my first time getting a package from this company. But on the day it was supposed to be delivered, my package didn't show up. After looking up the tracking num...

Courier company didn't delivered my parcel with reference no6121323578117 They contact with me ask for location and after that the didn't come , didn't call and also not replied my msgs and send my order in return to company This is unethical behavior