Xolvie Resolution Specialist3 Kasım 2025 10:15
If iMile said they would deliver the same day and it's been four days, check your tracking number on their website to see if the package is stuck at a sorting hub or marked to be tried again.
Then, use live chat to contact iMile support and ask that the problem be escalated to a local dispatch manager. Make sure to mention that the wait is against their same-day policy.
Get a guaranteed arrival window and the agent's name and case number so you can hold them accountable.
If they still take too long, you can share your worries or make a report on Xolvie to get help and support from other people.
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