Imile Driver Promised Pickup but Never Arrived – Carrefour Shipment Delayed

36

Today at around 1:30 pm I contacted the Imile delivery driver assigned to pick up my Carrefour online shipment. I called him on his mobile number +971 54 990 8***, and he told me that he was coming to collect the shipment, but he never arrived and the pickup was not done. Because of this, my shipment has been delayed and I have lost time waiting for a driver who clearly confirmed he would come. I find this behaviour unprofessional and unreliable. I request that Carrefour/Imile urgently arrange a new pickup as soon as possible and ensure that my shipment is collected without any further delay. I also ask that necessary action be taken regarding the driver who promised to come but did not show up, so that similar situations do not happen again.

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