Ewa English activated a subscription without my approval, how can I request a refund?

On January 9, 2026, I purchased an annual (12-month) Pro subscription through the referral link on Ewa English’s Instagram account. I paid by credit card, and two separate charges were made to my card: $76 and $103. However, even though the payments were taken immediately, I was not able to access a...

I am writing to let you know about an unauthorized transaction and my dissatisfaction with EWA English. On 06.01.2026, during the checkout process for an English learning package, an amount of $39 was withdrawn from my Yapı Kredi card (ending in 2609) without my final confirmation or explicit consen...

I was charged 948 THB on November 19, 2025, by EWA English for an annual subscription through a direct card payment. There is no active subscription in my EWA account or in Apple ID, no way to view it, no way to cancel it, and no service provided. I contacted EWA support immediately (within their 14...

On August 2, 2025, the Ewa English learning app charged my card $14 for an annual subscription without my permission. My account is registered with the email m************@hotmail.com. As soon as I noticed the charge, I contacted both the app support and customer service, but no solution was provide...

On October 19, 2025, I clicked on an Ewa English ad I saw on Instagram and attempted to sign up for the online course. During the registration process, my credit card was charged $104 in a single transaction without any warning or notification. In addition to that, the membership fee was charged aga...

I had a one-year Ewa Premium subscription. About a week ago, I permanently closed both my subscription and my account through the app. After closing it, when I tried to log in again, I saw that my membership had ended and that I would need to subscribe again. Today, $31 was withdrawn from my Ziraat...

On September 26, 2025, I purchased a rental package on the Ewa English app for $50. However, I canceled the membership immediately afterward. Despite this, I have not received a refund, and no one has contacted me. I completed the cancellation through the app. I also opened a support request within...

I’ve been trying to cancel my subscription on the Ewa English app through Android for a week, but I’m unable to do so. There is no cancellation option anywhere in the app. During this time, 18 euros were charged, and I still haven’t received any refund. I tried reaching customer support about the is...

I initially purchased a 3-month subscription to Ewa English and paid $39 (₺ equivalent). I used the app for that time, but once the subscription ended, they charged my card again for another 3-month period—without my permission or any prior notice. I did not authorize this renewal and was not inform...

On April 25, 2025, I downloaded the EWA English app to my phone, intrigued by the promise of a free trial followed by a monthly subscription I could cancel if I didn’t like it. That sounded fair—until my card was charged before the trial even ended. What’s worse, the amount charged wasn’t even the a...

While signing up for Ewa English, the website clearly stated that I could receive a refund if I canceled within 14 days. That reassurance made me feel safe enough to try it. However, I realized within just one hour that the app wasn’t worth anywhere near the ₺ equivalent of $39 they charged me. The ...

I subscribed to Ewa English expecting full access to lessons, but I quickly realized that nearly everything in this app costs extra. Even though I already paid for a membership, I can’t study further unless I upgrade to a higher tier or wait endlessly for my "energy" to refill. What kind of learning...

I purchased access to Ewa English expecting to use all features included in the Premium package. However, every time I try to open a new lesson or section, I’m redirected to another payment screen demanding an additional Premium upgrade. This is unacceptable, especially since I’ve already paid. Wha...

Hello. On March 15, 2025, I downloaded the Ewa English app and started a subscription. However, shortly after using it, I realized the app wasn’t a good fit for me. Since I was still well within the 14-day withdrawal period, I decided to cancel my subscription and request a refund as per their state...

Ewa English has withdrawn ₺799 from my credit card without my knowledge or approval. About a year ago, I purchased a single package from their platform and paid in full at the time. I never signed up for automatic renewal, nor did I receive any notice or warning that another charge was coming. Yet t...

I subscribed to the Ewa English app but quickly realized it wasn’t useful for me. In fact, I didn’t use it at all for nearly two months. Unfortunately, I later noticed that they continued to charge my card for a service I wasn’t using. I decided to cancel my subscription through the app, and it now ...

I downloaded the Ewa English app and had 50 credits available. I tried to open a lesson just to test the app, but it wouldn’t load at all. Despite this, 20 credits were deducted from my balance. I tried the same thing again, and once more, the lesson didn’t load, yet another 20 credits vanished. So,...

I signed up for a yearly Pro membership through the Ewa English app on March 14, 2025. However, despite completing my payment for the full Pro version, the app still shows locked features and keeps asking me, “Do you want to become a Pro member?” This makes no sense — I’ve already paid for it! To m...

I subscribed to Ewa English, expecting to access all the features I paid for. However, the app continues to show a pop-up asking me to “subscribe,” even though I already purchased a membership. Thinking it might be a technical glitch, I clicked the “subscribe” button again — and to my surprise, it c...

I purchased a 3-month plan from Ewa English, paid the full amount up front, and used the service during that period without issue. However, once my 3-month subscription ended, the app withdrew $39 from my account without asking for my permission. I never approved any renewal, and this charge came as...

On March 2nd, I signed up for the Ewa English Premium membership using my email address i*********@gmail.com**. At the time of purchase, the listed price was clearly ₺39. However, to my shock, my bank account was charged $39 instead—that’s nearly 10 times the amount I expected to pay! Even worse, my...

The Ewa English app charged ₺1039 from my Google Pay account without my knowledge, consent, or any authorization on my part. I never approved any payment, nor did I knowingly subscribe to their Premium membership, yet they activated it automatically. This is a clear violation of my consumer rights. ...

Today, I signed up for a 1-year Premium membership with Ewa English. During the payment process, the screen clearly displayed ₺99 as the total cost. I proceeded with the purchase thinking I was being charged ₺99. However, after the transaction, I discovered that I was actually charged $99, not ₺99—a...

I purchased the Pro membership in the Ewa English app, expecting unlimited and fast access as advertised. Instead, I’m constantly being told to “wait 30 minutes for a new chance” or “wait 20 minutes to continue.” What exactly did I pay for if I still have to wait to use basic features? This app is m...