Ewa English activated a subscription without my approval, how can I request a refund?

If EWA activates a subscription without your consent, the most important thing is to keep evidence and request the refund directly through the official channels.

Practical steps to claim a refund:

• Check where the subscription was activated: if it was through the App Store or Google Play, the charge is managed by the store, not EWA. In that case, request the refund directly from:
– App Store: Settings → Apple ID → Subscriptions → Select EWA → Request a refund.
– Google Play: play.google.com/store/account → History → Select the transaction → Request a refund.

• If the charge appears as a direct in-app purchase, gather evidence: screenshot of the charge, date, registered email, and confirmation that you did not activate the subscription.

• Contact EWA’s official support using their help form.

Describe the unauthorized charge, attach screenshots, and request a refund due to unintentional activation.

• Immediately disable automatic renewal from the store where the charge was generated to avoid future payments.

• If the store rejects the refund, file a complaint on Xolvie to find support.