EWA English Charged $39 After I Canceled My Subscription

I subscribed to the EWA English app approximately two to three months ago for a short-term, one-month subscription. I later canceled my subscription and did not provide any authorization or approval for a renewal or continuation. Despite this, I was charged a $39 subscription fee on October 6, 2026.

I do not accept this charge because I had already canceled my subscription and never provided any new authorization for the service to continue. I request that this charge be canceled and that the full $39 charged to my card be refunded as soon as possible.

I also plan to attach a screenshot of my bank transaction showing the charge as supporting evidence of this issue. I kindly request that my financial loss and inconvenience be resolved promptly.