I purchased an Ewa English application subscription via the link on your website that I accessed from an Instagram advertisement on 15 March 2026, for approximately 50 USD. Before purchasing, I saw in both the Instagram advertisement and on your website that there is a 14‑day refund right. Relying on this information, I started using the application, but I did not like it and decided to use my refund right. Within 1–2 days after the purchase, I submitted a refund request through the in‑app support section. When I did not receive any response, I wrote again, and then once more, but I still have not received any reply to my refund requests. My 14‑day refund period has not expired, yet my requests are being completely ignored despite the written statements about the refund right. I have payment proof and can provide screenshots of the purchase and my refund requests if needed. I request the cancellation of my Ewa English application subscription and a full refund of the approximately 50 USD I paid, in line with the 14‑day refund promise shown in your advertisement and on your website.
Hello. On March 15, 2025, I downloaded the Ewa English app and started a subscription. However, shortly after using it, I realized the app wasn’t a good fit for me. Since I was still well within the 14-day withdrawal period, I decided to cancel my subscription and request a refund as per their state...
On January 9, 2026, I purchased an annual (12-month) Pro subscription through the referral link on Ewa English’s Instagram account. I paid by credit card, and two separate charges were made to my card: $76 and $103. However, even though the payments were taken immediately, I was not able to access a...
On October 19, 2025, I clicked on an Ewa English ad I saw on Instagram and attempted to sign up for the online course. During the registration process, my credit card was charged $104 in a single transaction without any warning or notification. In addition to that, the membership fee was charged aga...
While signing up for Ewa English, the website clearly stated that I could receive a refund if I canceled within 14 days. That reassurance made me feel safe enough to try it. However, I realized within just one hour that the app wasn’t worth anywhere near the ₺ equivalent of $39 they charged me. The ...
On April 25, 2025, I downloaded the EWA English app to my phone, intrigued by the promise of a free trial followed by a monthly subscription I could cancel if I didn’t like it. That sounded fair—until my card was charged before the trial even ended. What’s worse, the amount charged wasn’t even the a...
Comments