On March 16, 2026, I purchased a one-year Premium subscription for $99.90 USD through the Ewa English website. At the time of purchase, it was clearly stated on their website that a no-questions-asked refund could be requested within 14 days.
On March 17, I decided to request a refund because I chose not to continue using the app and also noticed that the same subscription was being offered at a lower price. However, I could not find any section, instructions, or explanation on the app or website for cancellation or refunds. I made the payment with my credit card, and I did not receive any invoice or detailed transaction information via email.
For the past two days, I have contacted the support team via email multiple times, but I have not received any response, and my request has been completely ignored. Despite their stated 14-day unconditional refund policy, the lack of communication has caused me inconvenience.
I am requesting that the $99.90 USD I paid be refunded to my credit card as soon as possible, in accordance with their stated refund policy.
I purchased an Ewa English application subscription via the link on your website that I accessed from an Instagram advertisement on 15 March 2026, for approximately 50 USD. Before purchasing, I saw in both the Instagram advertisement and on your website that there is a 14‑day refund right. Relying o...
Hello. On March 15, 2025, I downloaded the Ewa English app and started a subscription. However, shortly after using it, I realized the app wasn’t a good fit for me. Since I was still well within the 14-day withdrawal period, I decided to cancel my subscription and request a refund as per their state...
On March 15, I purchased an Ewa Premium subscription through the Ewa English app. However, since I was not satisfied with the app and the service provided, I requested cancellation of my subscription within the refund period. I made the payment using my credit card. Despite contacting the in-app su...
On March 7, 2026, I clicked on an Ewa English advertisement on Instagram and purchased a 12-month subscription for $99.90 USD through their official website. I made the payment using my Garanti Bank credit card, and a total of $142 was charged to my card. During the purchase process, only my name an...
I purchased the Ewa English Premium membership through their app, expecting to access the promised features right away. Instead, I haven’t been able to use the service at all—my Premium access never activated, even though I was charged for it. I immediately requested a refund and reached out via ema...
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