Dyson V8 Absolute Battery Draining Fast - Lasting Only Minutes

I purchased the Dyson V8 Absolute in August 2024, and since the first day, its battery has lasted no more than 30 minutes. When I switch it to MAX mode, the battery lasts for only 1 minute. I am absolutely not satisfied with the product. Due to my busy schedule, I couldn’t file a complaint earlier, but I have been experiencing this issue for a long time. We bought this product especially because we have a baby and wanted easier cleaning, but the battery performance has not met our expectations at all. The vacuum becomes unusable because the charge runs out so quickly. I am requesting an urgent solution. I kindly ask for the product to be inspected and, if necessary, for a replacement or refund process to be initiated.
Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. Please be assured that we will handle the matter with care. Our solution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey
Dear Customer, In response to your request, we tried to reach you via our call center, but we were unable to contact you. If your request is still ongoing, you can reach us through our call center. Best regards, Dyson Turkey


