Dyson V10 Stopped Working and Lights Started Blinking Mid-Use
On 5 August 2026, my Dyson V10 vacuum suddenly stopped during use. Since that moment it has not turned on again and the lights are blinking, so it is unclear whether the problem is that it is not charging or that it is simply not working at all. Due to this malfunction I am unable to use the product. Considering the price level and the expectation of quality from Dyson, I am disappointed that this problem occurred in this way. I request that Dyson resolve this issue by providing either a product replacement or a refund as soon as possible.
Dear Customer, Thank you for the feedback you shared with us. Your satisfaction is very important to us. Rest assured that we will handle the matter with care. Our support center representative will contact you as soon as possible to provide assistance. Sincerely, Dyson Turkey
The service's fault diagnosis seemed weak and the possibility of the battery breaking down again worries me. Although the brand's approach of opening a shipping record and picking up and dropping off from home is nice, my trust has decreased and I don't intend to choose them again.
