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Dyson V8 Type 2 Battery Out Of Stock

Dyson V8 Type 2 Battery Out Of Stock
Yıldıray
April 25 12:42 PM159

I am using a Dyson V8 in Bursa, Türkiye and I have been experiencing a serious problem with the battery supply. For about a month I have been trying to obtain a Type 2 battery, but neither Dyson nor the authorized service can provide it. Every time I contact them, I am told that the product is not in stock and that I should follow the stocks, but the Type 2 battery never becomes available. During this process, when I placed an order, the wrong battery was sent to me, so I had to return it and I also have a record of this transaction. Despite my efforts and the time I have spent, I still cannot use my Dyson V8 properly because I cannot access the correct battery. I request that the correct Type 2 battery for my Dyson V8 be supplied to me as soon as possible or that a clear and permanent solution be offered regarding this issue. I expect Dyson to resolve this situation quickly so that I can use the product I purchased without further victimization.

May 4 12:18 PM (8 days after complaint)

Dear Customer, Thank you for the feedback you shared with us. Your satisfaction is very important to us. Rest assured that we will handle the matter with sensitivity. Our support center representative will contact you as soon as possible to provide assistance. Sincerely, Dyson Turkey

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