Dyson Gen5 Detect's suction power drops suddenly, making cleaning inefficient; how can I fix this issue?

On November 7, 2025, I purchased a purple Dyson Gen5 Detect vacuum cleaner from the store for 33,999₺. I used the product for the first time on November 11 and was immediately very disappointed. The suction power is very low, the performance is far below expectations, and the device is quite heavy. ...

I purchased a Dyson V15 cordless vacuum on October 23, 2024. On November 1, 2025, I experienced a problem with the head—it started bouncing while in use. When I called the support center, they said there was no issue with the product and that this was how the system worked. However, I have been usin...

My Dyson Gen5 vacuum stops working whenever it comes into contact with a carpet. Up until now, I’ve been able to vacuum all my rugs without any problems, but for the past 24 hours, it hasn’t worked on any carpet. It runs briefly on hard floors, but as soon as I move to a carpeted surface, the device...

On September 5, 2025, I purchased a Dyson V12 vacuum cleaner through Medimarck. The suction tube moves loosely within itself, and because of this issue, I’m not getting the expected performance from the device. The problem persists continuously, and I’m having serious difficulty using the product. ...

About two and a half months ago, I placed an order through Dyson’s official website for a Fluffy Optic head and a low-reach (under-furniture) adapter for my Gen5Detect vacuum. I paid for the Fluffy Optic head, while the under-furniture adapter was ordered free of charge due to a manufacturing defect...

I purchased the Dyson V8 vacuum about a year ago through Trendyol from Dyson Turkey’s official seller. Even though I’ve never used the product on max mode, I’ve been experiencing a noticeable drop in suction power for about the past three months — and the issue happens every single time I use it. I...

I purchased my Dyson V15 vacuum about two years ago as part of my wedding trousseau, and I have only started using it during the past month. From the first week of use, I noticed a significant decrease in suction power. In addition, the protective parts on the top filter have started to peel off. E...

I purchased my Dyson Gen5 vacuum from the Mall of Istanbul store, and I’ve been experiencing various issues with it since the very beginning. Previously, I had a problem with the carpet brush head, which was replaced under warranty. However, I’m now facing the same issue again, and in addition, one ...

On June 6, 2025, I purchased a Dyson Gen5 vacuum directly from Dyson’s official website. During the first use, the under-sofa cleaning attachment broke. Then, after using the device for the second time, I began to experience a constant filter error—it used to run for a long time at first, but now it...

In February 2024, I purchased a Dyson Gen5 vacuum. Since then, I’ve been experiencing several problems with the device. First, the vacuum turns off by itself during use. Sometimes it works for 5 minutes, sometimes 20 minutes, but the issue happens repeatedly. In addition, there’s a noticeable loosen...

I purchased my Dyson V15 Detect vacuum cleaner from the Dyson store at Forum Istanbul Mall. The product’s serial number is U3B-EU-RJZ7640A, and the invoice number is 8012022000352642. I have been using the device for about two years, and its warranty expired in December. Between September and Novem...

I purchased the Dyson V15 Detect about 3 years ago. Every year the machine warns me that the filter is wet. Each year the filter has been replaced. After the third filter change the problem persisted, so they supposedly took it in under warranty for a “particulate service.” Today, during our convers...

We purchased two Dyson V15 Detect Absolute vacuums in April 2023. However, we decided to wait until we moved into our new home before using them. In December 2023, we opened one of the boxes, registered it on dyson.com.tr, and started using it. As often happens with Dyson cordless vacuums, the one ...

I purchased my Dyson Gen5 vacuum from Hepsiburada in November 2023, and it has been defective since the day I bought it. When I first received the device, I experienced problems with the cyclones. Afterwards, the main attachment was replaced three times, yet the vacuum still fails to operate properl...

I purchased the Omani model vacuum cleaner by Dyson on Amazon, and I have been using it for three days. However, shortly after I started using the product, I began experiencing a loss of suction power. This issue doesn’t occur constantly — rather, at various times the suction power noticeably drops....

I purchased my Dyson Gen5 Detect vacuum cleaner from the Korupark branch in 2023. After the original cleaning head broke, I’ve been unable to obtain a replacement for nearly a month. Although my product is still under warranty, customer service informed me that they don’t have the original head in s...

I’ve been using my Dyson Gen5 Detect vacuum cleaner on the same floor type for about a year without any problems. However, for the past month, the device has been stopping on its own every five minutes for no apparent reason. I’ve tried multiple times to start a video call to show the issue, but it’...

I purchased my Dyson V15 vacuum cleaner about a year ago from Dyson’s official website, and the product is still under its two-year warranty. Due to a serious health condition, I have only used the vacuum around ten times. I’ve also performed regular filter maintenance. However, for the past three t...

We purchased our Dyson Gen5 vacuum cleaner from Media Markt. From the very first day we used it, the motor produced an abnormal sound — almost like a wood saw or engine noise. We recorded the issue on video and sent it to both the service center and Dyson customer support. The customer representativ...

Due to our trust in the Dyson brand, we chose many electronic products for our home, and on 21.06.2023 I purchased the Dyson V15 Detect vacuum cleaner. However, the hose on the Fluffy Optic head has torn, there is excessive looseness at the connection points of the body, and the Motorbar part shows ...

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We purchased a Dyson V8 cordless vacuum cleaner from Media Markt in March 2025. About two months after purchase, the vacuum began to develop a loud noise and motor malfunction. I bought this for my mother, and when compared with my own V8 (same model), there’s a clear difference — this one makes a d...

I purchased a Dyson V8 vacuum cleaner about two years ago from Turkcell Pasaj, trusting the superior performance claims made in the brand’s ads and at its sales points. I paid ₺10,000, expecting high performance, but the product has failed to meet even the most basic expectations and has caused cons...

I purchased a Dyson Gen5 vacuum cleaner from Dyson’s official website, and since the very first day, the suction power has been extremely weak. From the moment I received the product, this problem has persisted, and it has never delivered the level of performance I expected. During this time, I con...

I purchased a Dyson Gen 5 vacuum cleaner from Teknosa on September 6, 2025. The vacuum cleaner has three adjustable modules in the motor and three mechanically adjustable modules in the head. After purchasing, I tested the product on all the carpets and carpeted floors in my home. However, the vacuu...