I purchased my Dyson V15 vacuum cleaner about 1.5 years ago from the official Dyson website, and for the past 6 months, I have been experiencing several issues. The purple flower-shaped side parts came off, the attachment points loosened, and gaps formed as if they were about to break. In addition, despite cleaning my vacuum regularly, the suction power has noticeably decreased and is nowhere near its initial performance. It constantly shows a “filter full” warning, and even after washing the filter, I get the same warning again after just two uses, with suction power dropping completely. All these problems occur during normal use, and my product is still under warranty. I have not yet contacted Dyson customer service, but I am requesting a product replacement to ensure a permanent solution to these issues.
My Dyson V15 keeps displaying a filter warning. I've had this vacuum for a year and a half, and for the past year, it has consistently shown this warning. The suction power is very weak! I chose this vacuum because I believed it was customer-focused, guaranteed solutions, and had excellent service. ...
I experienced a problem with the cleaning head of my Dyson V15 Detect™ Absolute vacuum and contacted Dyson customer service on July 18. During a video call, the device was checked, and I was told that the cleaning head would be replaced free of charge under warranty. However, for about a month and a...
I purchased the Dyson V15 vacuum cleaner about 2.5 years ago through Hepsiburada. Around one year after purchase, the seals on the edges of the product began to tear and peel. When the issue first appeared and the warranty was still valid, I contacted Dyson customer service, but I was told that it w...
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