I previously sent my Dyson V15 Submarine vacuum to service twice due to a loss of suction power. For the third time, they asked me to send it in again, and my device has been at the service center for about two weeks. I requested that the cyclones on the side be replaced because of both the suction issue and the broken plastic cyclones. As a result of the service inspection, I was informed that maintenance and cleaning had been carried out and that the issue had been resolved. They returned the device to me. I have now received it, and it was sent back exactly as I had sent it. No cleaning or cyclone replacement was performed. Why was my device kept at the service center for two weeks? As soon as I received it from the courier, I opened the device and cleaned it myself. I will also add photos of what came out of the device. I urgently request that my grievance be resolved.
I purchased a Dyson V15 cordless vacuum, and at first, it worked perfectly fine. However, over time, the suction power gradually weakened until it barely picked up anything. I sent it to service twice, and each time, they claimed it was fixed, but the problem never went away. Now, the vacuum has co...
I sent my Dyson V15 model vacuum cleaner in for service due to a problem with the top chamber. Before sending it, I spoke with customer service and received assurance that there would be no issues during the service. However, when my vacuum cleaner returned from service, its hose was visibly battere...
Dear Customer Service Team or Authorities, I am writing to express my dissatisfaction and disappointment with the problems I encountered with my Dyson V15 vacuum cleaner, which I purchased about eight months ago. First, the vacuum cleaner head of my Dyson V15 model vacuum cleaner, which I purchased ...
This is my second complaint about my Dyson V15 Detect Submarine. The first time, the vacuum kept shutting off on its own, so I sent it in for service. After they inspected and returned it, I assumed the issue was resolved, but now a new problem has started. Now, all the dust and debris collect dire...
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