The Dell laptop gets very hot and noisy even under low load. Is this normal or does it need diagnostics?

Moderate heating is normal for laptops, especially thin models, but if the casing feels very hot, the fan runs constantly and loudly — it’s a sign of a problem.

Possible causes of overheating:
Dust buildup in the cooling system — especially if the laptop has been used for more than 6–12 months without cleaning;

Ineffective thermal paste on the CPU and GPU — it may have dried out, especially in high-performance models under heavy load;

Using the laptop on a soft surface (bed, couch) blocks the ventilation openings;

System processes (updates, antivirus, background indexing) may load the CPU even during "low" activity.

What to do:
Check the temperature using utilities (HWMonitor, AIDA64). A safe temperature under load is up to 85 °C.

Clean the ventilation openings with compressed air.

Update the BIOS and power management driver via Dell’s website.

Use a cooling pad.

❗ If the noise doesn’t go away and the manufacturer refuses diagnostics or warranty service, 👉 submit a complaint on Xolvie 👈 — it might speed up the resolution and support other users.