I purchased a Dell G16 7630 laptop from Hepsiburada for ₺58,000, and since the very first day, I’ve been dealing with constant freezing, startup failures, and performance lags. The device’s performance is far below expectations — it struggles even during basic daily use, which is unacceptable for a product at this price point.
I reached out to Dell customer service multiple times, but they offered no real assistance or resolution. Despite the device still being under warranty, my issue has been completely ignored. It’s deeply disappointing to spend this much on a so-called high-performance laptop only to end up with a device that constantly malfunctions.
I’m requesting that Dell take back the laptop and resolve this issue properly, either through a replacement or refund. My order number is 488 825 424, and I’m located in Zonguldak, where the problem persists continuously.
Hello, I bought a Dell G15 5530 laptop with really impressive specifications from Vatan Bilgisayar at Adana Real Shopping Mall on 12.03.2024. Unfortunately, the laptop is facing some CPU performance problems, and both Vatan Bilgisayar and Dell's customer service have been unable to find a solution. ...
I bought a Dell G3 15 laptop in 2021. Dell Service replaced the motherboard within the first year, thanks to the warranty. A year later, they had to replace the motherboard again. After six months of the warranty ending, another problem happened even though we just replaced the motherboard. I return...
I purchased the Dell G16 7630 laptop with i7 13700HX, 32 GB RAM, and 1 TB SSD on the day after its release in Turkey. In the first week, I noticed that the device automatically reduced the FPS (Frames per Second), but as it was a new device, I thought it might be a software issue and didn't pay much...
I purchased a Dell G16 7630 laptop on August 19, 2023, and have been experiencing persistent issues. The laptop has noticeable light bleed on the screen and frequent performance problems like lagging and freezing, even though all my drivers are updated. I requested a replacement from Dell nearly 20...
I’m beyond frustrated with the quality of the Dell G15. I trusted the brand when purchasing this laptop, but in just three years, it has needed repairs twice. Both the screen and GPU had to be replaced due to manufacturing defects. Now, after all these issues, the laptop completely freezes just one ...
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