I recently discovered an unauthorized charge related to Superlive / Mobitech Software and I would like this situation to... be urgently resolved. On 7 November I made a payment of around 55 EGP with my full consent for a Superlive / Mobitech Software service using my CIB card. However, on 8 November an
I am writing regarding an accidental purchase I made in the Super Live app using my bank card. On 07/11/2026, I unintent...ionally bought a package including 1,800 coins, some additional items and perks, and a Bronze VIP status, which cost approximately 22.629 JOD. A subscription also started with this
I live in England and today an amount of £22.39 was taken from my bank card for a transaction related to the Superlive a...pp, even though I did not knowingly make any purchase. I had previously entered my email and details into the app, but I did not intend to confirm or complete any paid transaction,
Dear SuperLive Support, I am contacting you regarding an accidental purchase of SuperLive coins made today on my Android... device (Xiaomi Note 10 Pro). Due to a network issue and lag on the screen, the transaction was completed without my clear confirmation or intention, and I only realized it afterwa
For some time I have been using the SuperLive app and I have a balance of approximately $43, corresponding to about 6,45...0 diamonds, in my account. When I tried to add my own wallet as a withdrawal/payment method, the app suddenly showed an “unknown error” and afterwards my balance became inaccessibl
I am writing to complain about an unintentional purchase of Superlive coins that took place on my Android phone on 25/10.../2026 due to a network problem and a delay in the screen display. The transaction was completed without my knowledge or any confirmation from me, and I did not intend to make this
I am writing about an issue with a SuperLive subscription that I activated by mistake about one month ago. During this p...eriod around 100€ in total has been taken from my account without my clear knowledge or consent, and this money was withdrawn from my account without me noticing at the time. Today
I am writing to complain about two unauthorized charges made by Mobiteck for the service “Super Live” on my bank account... on 11 October 2026, in the amounts of 40 USD and 28 USD. I have never knowingly subscribed to or authorized any payment for the Super Live service. After noticing these debits on
I have a problem accessing my SuperLive account when trying to log in with my Gmail on an Android device. Every time I t...ry to log in, the app shows the error message “Unexpected case occurred” on the login screen and does not allow me to enter my account. I have not yet tried any steps such as reset
I am a Superlive user and my account was permanently banned last month with the explanation that there was underage stre...aming on my account. I am not underage and I do not understand why such a serious decision was taken about my account. At the time of the ban I was only streaming random stories in
I am writing to request a refund for an accidental purchase made today, October 13, 2026, in the SuperLive application o...n my Samsung A15 device. Due to an unintentional tap while using the app, a payment was processed without my clear confirmation and the transaction was completed directly through m
"Thanks"
I have been using the Superlive app with the username “Selenedust” and I wa...s permanently banned from livestream broadcasting due to an alleged communi
I used the Superlive platform as a broadcaster, and about four weeks ago my account was permanently banned and I have no...t been able to start a broadcast since. The ban message I receive states that my account has been permanently blocked due to a rules violation. The incident happened because I acci
My SuperLive account is registered with the email address “h***************@gmail.com.” When I try to log in, I see a me...ssage on the login screen stating, “User is inactive,” and I am unable to access my account. I do not know when or why my account was blocked, and I did not receive any explanatio
I have a Superlive account registered with the email address “hellensweety****@gmail.com”. When I try to log in, I see t...he message “The user is inactive” on the login screen and I cannot access my account. I do not know when or why my account was blocked and I was not given any explanation or prior
I have been using the Superlive live streaming application, but for the last four to five days I have not been able to l...og in to my account at all. When I try to log in with my username, the message appears that the user is inactive. When I enter the application via Google, a message appears saying
I made a withdrawal request of $100 USDT on the superlive platform on 09/12/2026 and the transaction has been shown as “...Under review” in the transaction history since that date. The withdrawal has still not been completed and the funds have not reached my account. The money is blocked in this review
I have a Superlive account registered with the email address suh12.baso***@gmail.com. Today I tried several times to log... in to my account, but I could not access it. Every time I enter my details and try to log in, the website refreshes by itself and I remain logged out. I also have a screen recordi
"I we be happy if I get my account back"
I can no longer access my account on the SuperLive app. Whenever I open the... app, I receive an “Unexpected Case occurred” error message, and I am unabl
I use the SuperLive application on my Samsung A06 and I sign in with my Google account. Until yesterday I was able to ac...cess my SuperLive account without any issue, but since yesterday I can no longer log in. When I try to access my account with my Google login, the app shows an “unexpected case occ
I use the SuperLive live streaming application on my Android phone, which I downloaded from the Google Play Store. On 20... June 2026, when I tried to log in to my account to check my messages, I could not access my account and received an “user is inactive” warning on the login screen. At the moment,
I am writing regarding an unauthorized purchase made through the Superlive mobile app today in the amount of 19.99 (curr...ency as shown in my bank statement). This was the first time this particular card had ever been used with Superlive, and I did not authorize this transaction. My Superlive ID is 14
About twenty days ago, my device was suddenly banned from using the SuperLive application without any prior warning or e...xplanation. Until that moment I had been using the regular version of the app normally, and I did not receive any message explaining any violation or reason for this ban. This situ
I have been using SuperLive under the same agency for over three years. Despite this long period, my agency manager has ...been completely unsupportive and unhelpful. Because of this, I requested that SuperLive remove this agency and unbind me from them. For the last two to three months, I have repeate
