All Complaints

I am writing to escalate an issue regarding my MacBook MacBook Air 13″ M1, FVFLMAQ91WFY that I submitted to Apple Authorized Service in Turkey. The service team claims that there is a bend on the left corner of the device causing pixel issues on the screen, and that this is due to user damage. I fir...

On November 16, I purchased the Babyliss Shine Pro 2200w Hair Dryer with Italian AC Motor, Diffuser, and Concentrator Nozzle – Model 6713DE through Amazon, but the first product arrived in an opened box with no protective seal and was clearly used, so I immediately requested a replacement, which was...

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While playing Free Fire, I was suddenly kicked out of the game even though I did not violate any rules. Right after that, my account was permanently banned. This happened during a completely normal match. I have never used cheats, third-party software, or engaged in any behavior that violates the g...

On November 18, 2025, my internet connection suddenly dropped while I was playing Garena Free Fire, causing my account to appear AFK in the match. As a result, my honor score fell to minus 8. After this happened, I have been unable to join any groups, send requests, or play normally, as if my accoun...

On November 9, I placed an order on Shein for a phone case and press-on nails. The tracking number for my order is GSO1QM20M00362S. The system shows that the package has been delivered, but I have not received anything. My order no longer appears in the Shein app, and I also tried calling the shipp...

I have always withdrawn my funds from my 1win account using cryptocurrency, specifically USDT. However, in the past few days, the crypto withdrawal option has completely disappeared from the withdrawal section. Although the crypto option still appears on the deposit screen, it no longer appears on t...

I purchased my brand-new Citroen e-C3 Max (VIN: xxxCBZYA0ST080407, engine no: xxxT2X1016509) on 26 June 2025, and after only 4,354 km it suffered a major electronic failure and has remained immobilized at Bursa İnallar Service since 19 August 2025; the replacement BSI unit arrived defective, leaving...

While trying to purchase the 6-month GeForce Now package, I repeatedly received the error message: “An error occurred. Please contact your bank or try again with a different bank card.” I tried completing the payment many times today using my İş Bank debit card through a browser, but the transaction...

Dear Alfa Romeo / Stellantis Turkey Representatives, I am the owner of a 2011 Alfa Romeo 159 Ti 1750 TBi (Alfa Rosso). My car has been maintained exclusively by authorized services since it was brand new; for the last five years I have been using Enriko Aliberti in İzmir. However, the attitude and t...

On October 3, I made an online purchase on Shein from the clothing and accessories category, spending a total of 1,250 TL. Around two months have passed and my order still hasn’t arrived, and I have no information about where the parcel is. A few days ago, I discovered that the shipment of my order...

I requested a return pickup for an item delivered to me via Ceva Cargo, but although nearly two weeks have passed, no one has come to collect the package and it is still waiting with me. As of Wednesday, November 12, I have been expecting the return to be picked up. When I spoke with customer servic...

My Supercell account was stolen about 180 days ago, and the person who took it hasn’t logged in for approximately 160 days. I used to access the account through email login, and my in-game ID is 2RRPUPG2U. I have four years of progress and effort invested in this account, and I spent a significant a...

I applied for an Akbank Axess credit card by phone on 09.10.2025. During the application, the customer representative informed me that there was a special campaign for this card and guaranteed that each time my total spending—completed even in separate transactions—reached ₺3,000, I would receive ₺8...

I started experiencing a panel malfunction on my Samsung UE55TU800U television. The same issue had occurred once before, but at that time the device fixed itself, so I did not request service. For about 15 days now, the panel malfunction has returned and this time it has become permanent. When I res...

My Battlegrounds Mobile India account has been banned. Please unban my account. I never used any third-party files. It was my older brother who installed a file, and I sincerely apologize for what happened. My account is many years old, and I am requesting you to restore it. Please unban my account.

I intentionally purchased a 6-month subscription to the Buddy app in May 2024 and paid for the first 6 months. However, the subscription was automatically renewed for the second 6 months without my approval and without any notification. It was added to my Türk Telekom line and appeared on my bill da...

I want to know how to withdraw the money from my Parimatch account. My account is not allowing any withdrawal, and I don’t understand what the problem is. I want my withdrawal to be received immediately. I am complaining because my ₹2000 withdrawal has not been processed. I contacted Parimatch and e...

While trying to register for the Tango app today, I repeatedly encountered an error on the IBAN entry screen. Even though I entered my IBAN information correctly, the only message I receive is “Error, please try again,” and the registration process cannot be completed. Because of this, I am unable ...

I’m experiencing issues logging into my Sidra account since I’ve lost my 2FA authenticator code and can’t access my account anymore. I would appreciate your help in disabling the two-factor authentication so I can regain access. Thank you! My registered email address for the Sidra account is isisiak...

I haven’t been able to access my old Kwai account for about two months. After changing my phone, the app created a new account automatically when I logged in, and it keeps showing this new account instead of my old one. I had registered my old account using my email address, and the address I used w...

I have been banned for something I did not do on Garena Free Fire. I have been trying to get my account back, but nothing is working, which is why I am here to explain the situation on this platform. Please help me in any way you can, because I really need my account. They said I abused or used some...