I have been using my Mpaisa Mastercard for approximately five years without experiencing any problems. However, around t...wo hours ago, I noticed an unauthorized transaction on my card for a service described as “Google WPS PDF” in the amount of $69.54 FJD. I have never used, subscribed to, or knowin
I recently subscribed to a 3-day trial of the WPS AI plan through Google Play on my Android device in India. During the ...signup process, I accidentally enabled the auto-payment option. Before I realized this, on March 13, an amount of ₹1,750 was debited from my account for the paid subscription. As
On January 14, 2026, a charge of $24 was made to my Yapı Kredi debit card for a WPS Office subscription on Windows, whic...h I believe was activated without my knowledge or intent. I did not start this subscription, and I received no notification or prior information about this charge. Because I could
"Thank you"
I started using the WPS Office Android app with a 3-day free trial to help ...with my student-related work. I forgot to cancel the trial at the end, and
On the night of December 22, 2025, between 2:00 and 3:00 AM, I used the WPS Office app for the first time on my Android ...phone, and the app clearly stated that it included a 3-day free trial. Despite this, before the trial period ended, a subscription was unfairly activated without notifying me, and
While using the WPS Office app, on December 22 at 6:31 AM, a charge of $21 was made to my debit card for what was descri...bed as a one-year subscription without my knowledge or consent. I thought the app was free, and I did not see any clear, open, and understandable notification that this fee would b
I started the WPS Office free trial through Google Play. Although my trial period was set to end on December 20, 2025, m...y debit card was charged $23 on December 19, 2025, under reference number 22637535311018377 and transaction code 868482-032637. I was not aware of this charge. When I saw that the
I started a 3-day free trial membership with the WPS Office app. Because I forgot to cancel at the end of the trial peri...od, the annual subscription fee was charged to my card without my knowledge or consent. On December 12, 2025, a payment of $23 was taken from my card. However, before this charge w
Money was withdrawn from my account in the amount of $23 this morning through the WPS Office app that I use on my Androi...d phone, without any knowledge or approval on my part. Previously, I had only made a $0.05 payment through the app; aside from that, I did not authorize any subscription or purchas
I subscribed to a 1-month free trial membership in the WPS Office app. Without any approval or prior notice—and even tho...ugh I was actively using the service—an annual subscription fee of $18 was charged to my credit card on November 21, 2025. The transaction appears under the order number ORDER_SG_
I started a 3-day membership through the WPS Office app on my Android phone. After the trial period ended, $23 was charg...ed to my card through Google Payments on December 2 without my knowledge or consent. I attempted to dispute the transaction through my bank and closed my card for security reasons
On November 25, I started a 3-day trial through WPS for $0.05. However, on November 27, an annual subscription fee of $2...3 was charged to my account without my knowledge or consent. Since this transaction was completed entirely without my permission, I feel wronged and misled. The reference number f
While using the document-to-PDF conversion app called Wsp Officall, $66 was charged to my card today without my knowledg...e. Even though I only used the app to convert a document to PDF, this amount was withdrawn from my Ziraat Bank card without any approval or clear disclosure. As soon as I noticed
On November 8, 2025, even though I was using the free version of the WPS Office app and canceled the subscription immedi...ately through the Play Store, a total of approximately $64 was charged to my Halkbank account in two separate transactions (about $41 and $23). The transaction was processed throug
On October 24, 2025, I completed a transaction within the WPS Office app as part of a trial membership. However, even th...ough I did not give any approval to switch to an annual subscription, I noticed that $23 was charged to my credit card on October 25, 2025. The fact that this fee was collected wit
WPS Office is an office productivity software suite developed by Kingsoft Office Software, a subsidiary of Kingsoft Corporation. Originally launched in 1988, WPS Office provides document editing, spreadsheet, presentation, and PDF tools across desktop and mobile platforms.
Customer support email: [email protected]
Headquarters address: 6 Raffles Quay #14-06 Singapore (048580)
WPS Office operates in the productivity software and cloud office solutions industry. The platform offers office applications designed as alternatives to traditional office suites for individuals, students, and businesses.
User sentiment is mixed, with many users appreciating the free productivity tools while others report recurring concerns related to billing, ads, and software limitations.
If you’ve experienced issues with WPS Office, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
