WPS Office

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17 Complaints
WPS Office
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Unauthorized Google WPS PDF Charge Appeared on My Mpaisa Mastercard

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Ana
May 05, 11:19 pm
8

WPS AI Subscription Charged Me After a 3-Day Trial Despite Immediate Cancellation

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Vanlal
March 14, 11:39 pm
26
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WPS Office Charged Me $23 After a Free Trial Without Any Notice

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Rahman
January 22, 1:24 pm
30

WPS Office Charged My Card $24 Without My Knowledge or Consent

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Sadık
January 14, 1:31 pm
37
5
Elif is very satisfied with the result
Resolved

WPS Office Charged Me $16 After a Free Trial With No Reminder

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Elif
January 13, 3:18 pm
30

"Thank you"

WPS Office Charged Me $67 During a Free Trial Without Any Notice

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Murat
December 24, 2025 3:43 am
21

WPS Office Failed to Disclose $21 Annual Charge Upfront

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Helin
December 22, 2025 11:39 pm
13

WPS Office Charged $23 After Free Trial Without Clear Warning

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Zülfikar
December 22, 2025 3:32 pm
15

WPS Office Charged Me Before Free Trial Ended

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Perihan
December 19, 2025 5:48 pm
14

WPS Office Failed to Send Trial Expiration Notice Before Charging

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Semanur
December 15, 2025 11:43 am
14

Unexpected WPS Office Subscription Fee Without Consent

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Azra
December 14, 2025 8:36 pm
12

WPS Office Failed to Disclose Annual Fee Before Charging

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Ceren
December 08, 2025 6:05 pm
12

Unauthorized Google Payment for WPS Office Subscription

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İbrahim
December 04, 2025 10:22 pm
14

Disputing Unauthorized WPS Office Subscription Charge

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Melisa
November 28, 2025 3:37 pm
12

Unauthorized $66 Charge by Wsp Officall PDF App

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Zehra
November 22, 2025 8:23 pm
12

WPS Office Double Charged Me $64 After Cancellation

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Arzu
November 11, 2025 4:24 pm
12

WPS Office Charged $23 Without Approval After Trial

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Hazal
October 25, 2025 4:49 pm
12

Brand Overview: WPS Office

WPS Office is an office productivity software suite developed by Kingsoft Office Software, a subsidiary of Kingsoft Corporation. Originally launched in 1988, WPS Office provides document editing, spreadsheet, presentation, and PDF tools across desktop and mobile platforms.

Contact Info

Customer support email: [email protected]

Headquarters address: 6 Raffles Quay #14-06 Singapore (048580)

Industry and Operations

WPS Office operates in the productivity software and cloud office solutions industry. The platform offers office applications designed as alternatives to traditional office suites for individuals, students, and businesses.

  • Word processing, spreadsheets, and presentation software
  • PDF editing, conversion, and document management tools
  • Cloud storage and cross-device synchronization
  • Templates and AI-powered office productivity features
  • Mobile and desktop applications for Windows, Mac, Linux, Android, and iOS
  • Free and premium subscription-based plans

User Sentiment

User sentiment is mixed, with many users appreciating the free productivity tools while others report recurring concerns related to billing, ads, and software limitations.

  • Unexpected subscription renewals and refund disputes
  • Complaints about intrusive advertisements in the free version
  • Performance issues such as crashes, lag, or file compatibility problems
  • Difficulties canceling premium subscriptions
  • Concerns regarding document formatting differences compared to Microsoft Office
  • Account login, cloud sync, and file recovery issues
  • Slow or limited customer support responses
  • Complaints about locked premium features after payment issues

Share Your Experience

If you’ve experienced issues with WPS Office, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.