Hong Kong Vcreation Cloud Technology ₱699 Unauthorized GCash Charge

7

On August 22, 2026, an amount of 699 pesos was deducted from my GCash balance under the name “Hong Kong Vcreation Cloud Technology Limited” without my permission or knowledge. I did not subscribe to any service, click any payment link, or authorize any transaction related to your company. This deduction appears to be completely unauthorized from my side, and I only became aware of it when I checked my GCash transaction history. I request a clear explanation of why this amount was charged to my account and on what basis this transaction was processed. I am seriously concerned about this situation and I am really hoping to get my money back, because this is an amount that is important to me and I did not agree to spend it in this way. I therefore kindly ask that you investigate this issue urgently and arrange a full refund of the 699 pesos to my GCash account if you cannot provide proof of my explicit authorization. I also request that any possible recurring or future charges linked to this transaction be cancelled immediately so that no further deductions are made without my consent. I expect to be informed in writing about the result of your review and the steps taken to correct this situation.

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