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JobLeads

JobLeads Logo
JobLeads

Complaints

12 complaints
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JobLeads Unfair Billing For Unused Trial & Zero Support Flexibility

21

I am extremely frustrated with JobLeads' inflexible billing and customer support regarding my Premium subscription. I in...

Request Cancel Subscription To JobLeads And Full Refund

20

I signed up for a free trial with JobLeads about two months ago. During this trial period I contacted your support via c...

Unauthorised JobLeads Payment Without Notice

3

I registered for a JobLeads trial package on 11 May 2026 directly through the JobLeads website. For this trial, £2.99 wa...

Jobleads Ignored My Refund Request For Recurring Subscription Charges

1

I subscribed to Joblead’s 2‑week basic plan and expected it to be a short, limited subscription. However, on 9 April 202...

JobLeads Premium Trial Charged Without Consent

8

I registered for a JobLeads Premium trial to test the service and decided not to use it. I did not actively use the memb...

Resolved

Unauthorized JobLeads Subscription Charge of R679

63

"I'm grateful for your help, I received my full refund today. "

I recently noticed that R679 was deducted from my account by JobLeads, and ...

Jobleads Charged Me $13 Without Consent and Upgraded My Account

22

03 November 2025 — While I was on a free trial with the Jobleads site, a charge of roughly $13 was taken from my credit ...

Jobleads Auto-Renewed My Trial and Charged €69.90 Without Approval

33

On 04/08/2025, I signed up for a 14-day trial membership on the Jobleads platform using my @gmail.com email address and ...

Jobleads Charged My Card Twice for Premium Without Consent

21

I signed up for a free trial with the Jobleads company and paid about $1 for the trial period. Despite not having a Prem...

Unauthorized Jobleads Premium Charge Hit My Disabled Card

18

I signed up for a free trial with the Jobleads company and paid about $13 for the trial period. Today, on January 1, 202...

Canceled Jobleads Subscription but Still Charged Full Price

16

“I took advantage of a Jobleads GmbH membership discount and signed up for $1 instead of $16. Even though I canceled aft...

Canceled Jobleads Subscription but Still Billed Full Price

11

I took advantage of a Jobleads GmbH membership discount and signed up for $1 instead of $16. Even though I canceled my m...

Brand Overview: JobLeads

JobLeads is an online career platform founded in 2007 and headquartered in Hamburg, Germany. The company provides job search tools, resume services, career coaching, and premium membership features designed to help professionals find job opportunities and connect with recruiters and headhunters worldwide.

Contact Info

  • Customer Support Email: [email protected]
  • Support Portal: JobLeads Help Center
  • Headquarters: Brandstwiete 4, Hamburg 20457, Germany

Industry and Operations

JobLeads operates in the online recruitment and career services industry. The platform focuses on helping professionals improve their job search process through premium career tools and personalized job recommendations.

  • Job search and application platform
  • Resume and cover letter tools
  • Career coaching and interview preparation
  • Access to recruiters and headhunters
  • Premium subscription-based job services
  • AI-assisted job matching and career resources

User Sentiment

User sentiment toward JobLeads is largely negative, with many complaints focusing on subscription billing practices, cancellation issues, refund disputes, and customer support responsiveness.

  • Unexpected recurring subscription charges after trial offers
  • Complaints about unclear automatic renewal terms
  • Difficulty canceling premium memberships
  • Users reporting charges after cancellation attempts
  • Refund requests being denied, delayed, or partially processed
  • Complaints regarding misleading trial pricing promotions
  • Frustration with slow or automated customer support responses
  • Reports of irrelevant job matches and low-quality recommendations
  • Concerns about billing transparency and payment authorization
  • Technical issues involving account access and membership management

Share Your Experience

If you’ve experienced issues with JobLeads, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.