Freecash Did Not Credit My Raid Shadow Legends Reward

I used Freecash and completed an offer related to the game Raid: Shadow Legends, but the reward for this task has not been credited to my account. In your system the offer appears as pending or not credited even though I have fulfilled the required conditions in the game, as shown in the screenshots I am providing. Despite completing the necessary progress inside Raid: Shadow Legends and waiting for the credit, my Freecash balance has not been updated. This situation is causing me to lose trust in the reliability of the offers on your platform. I kindly request that the Raid: Shadow Legends offer I completed be checked in detail and that the full promised reward be credited to my Freecash account as soon as possible, or that a clear explanation be provided about why it was not credited.