Columbia jacket’s waterproof coating wore off in just a few months, how can I restore or replace it?

On February 14, 2026, I purchased a Columbia Arctic Crest Down Jacket (model code 2088781429, WO5258, blue color, size XL) from the Columbia store at Samsun Piazza Mall. As someone who has been using Columbia products for a long time, I wore the jacket only under normal conditions, yet stitching fai...

On December 10, 2025, I purchased a Columbia Men’s Outdoor Polar Fleece Jacket (5170 Winter Pass Reversible Fleece, model 2135651397) from the Jepublic Outlet Center İzmit store. Despite using the product for only a short time, I noticed defects on it and returned it to the store. When I brought th...

On October 20, 2024, I purchased a Columbia rain jacket with Omni-Tech technology from the Gebze Netpa store. Although the product was specifically marketed as waterproof, it allows water to seep through—especially around the shoulder area—during use. This clearly shows that the product does not ful...

In February, I purchased a Columbia Titanium model product. At the time of purchase, I was told that it was waterproof; however, even during normal rain while running, the product allows water to seep through. Additionally, the product sheds excessively, leaving all of my clothing covered in lint. ...

I purchased a Columbia WL9843 Bugaboo III Fleece jacket (colour code 629 / pink) from the Columbia store in Maltepe Park Shopping Mall on 31 March 2025. Although I wore the jacket only 3–4 times, all the Velcro fasteners started sticking to the fabric, irritating it and causing pilling, which is not...

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On February 17, 2025, I purchased a Columbia Watertight II Men’s Rain Jacket, advertised as “waterproof,” from The Moose Bay Aqua Florya store, paying $133. However, the product allowed water to pass through during the very first rainfall and clearly failed to deliver the promised waterproof perform...

On 16.03.2025, I purchased a pair of Columbia BM6693 Hatana Max Outdry shoes (product code: 2107661083). I started using the shoes about seven months after purchasing them, and from the very first wear, I noticed that both shoes were letting water inside. I used them a total of five times, and on on...

On January 30, 2025, I bought a fleece jacket for my spouse, and after only 2-3 months of wear, the plush fabric started to pill and deteriorate badly. We followed all the washing instructions precisely, so there's no excuse for this rapid wear and tear. This is completely unacceptable for a brand ...

I bought a jacket from a Columbia store on November 13, 2024, and after its very first use, it started shedding feathers everywhere. To make matters worse, the color is fading, and the seams are already coming apart. This is completely unacceptable for a jacket, especially one from a brand like Colu...

On February 12th, I bought a women's Hikebound II Long and a Hikebound II Jacket from the Capacity Columbia store. After only two months of wear, both jackets started pilling badly. We didn't wear them all day, every day, or for months on end. Despite reasonable use, these jackets began to deteriora...

I bought a jacket from a Columbia store, and despite strictly following the washing instructions, the insulation inside completely clumped up. This is utterly unacceptable! I returned it to the store for inspection, and they had the audacity to reject my claim, blaming me for the defect. It's infur...

I bought a jacket from their Maltepe Park store, and after only three weeks, it started pilling badly. This is completely unacceptable for a product from a brand like Columbia, which is supposed to be known for its quality and durability. Their after-sales service is absolutely non-existent, and th...

On April 2, 2025, I purchased a jacket from the Columbia store. I returned it the very next day, April 3, 2025, because it had a noticeable body odor and I didn’t feel comfortable wearing it. I was informed that since I made the purchase in two installments, the refund would also be processed in two...

I bought a pair of Columbia shoes specifically because they were advertised as waterproof. On the second day I wore them, it rained—and to my shock, the shoes absorbed water. This happened just 15 days after purchase. I sent the product in for inspection, expecting a clear resolution. Instead, I wa...

It is not waterproof, and it got ripped. I bought the product expecting durability and outdoor performance, but it failed to meet even basic standards. The Columbia department in Turkey, called "Gözalan" and located in IST Marina, does not take any responsibility for the issue. I visited the store i...

My Columbia coat, which was purchased in November 2024, is already deformed by February 2025. Even though only a short time has passed since I bought it, there are visible signs of wear and damage. The fabric around the sleeves has started to wear out, and the seams are loosening in several areas. I...

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I bought a Columbia jacket from the Forum İstanbul store in Istanbul, and within just 20 days, noticeable sweat stains started to appear under the arms. I returned it to the store expecting a refund or at least a proper solution, but they outright refused to take it back, claiming it wasn’t eligible...

I bought a Columbia down jacket in December, expecting durability and quality from a well-known brand. But just a month ago, feathers started poking through the fabric and leaking out more each time I wore it. I went to the Columbia store in Marmara Park to report the issue. They initially told me s...

I bought a Columbia jacket on 28/02/2025, thinking I was investing in a high-quality product backed by a one-year warranty. But after wearing it for just three days, the back of the jacket started pilling, and I noticed tiny feathers coming loose. When I looked more closely, I saw a small hole formi...

I bought a Columbia jacket from the Torium store at the beginning of February. After only about 20 days of light use, I noticed pilling around the left shoulder and along the stitching on the left arm. For a brand that promotes durability and premium quality, this kind of wear in such a short time i...

I dropped off my Columbia Hatana OutDry shoes for inspection at the Beylikdüzü Columbia store on January 17 because they were leaking water—especially from the right shoe—and making an annoying squeaking noise from the heel area. Since then, I haven’t received any updates. No calls, no emails, no ex...

I bought the Columbia Pike Lake Hooded Jacket expecting high-quality protection from the elements, but I’m extremely disappointed. The jacket lets water in, which defeats the whole purpose of owning a product from a brand known for outdoor durability. I haven’t washed it in a machine or taken it to...

I purchased a Columbia jacket, expecting premium quality. Unfortunately, the cuffs began to fray at the edges, which shouldn’t happen with a product in this price range. I sent the item in for inspection, only to be told that it wasn’t considered a defect. When I went to the store to collect the ja...

I purchased the Columbia Bugaboo III jacket expecting high quality and reliable winter protection, but it has completely let me down. First of all, the fabric is terrible—it pills constantly, and the snap buttons cause even more pilling wherever they touch the material. For a jacket in this price ra...